Selector Lead

Summary: At Imperial, we sell, distribute, and service General Merchandise, Seasonal Products, and Health/Beauty/Wellness Products to our customers. As a Selecting Lead, you will be responsible for ensuring customer orders are selected accurately and on‑time by assisting in labor allocation and troubleshooting problems within the Selecting area. Our Pick Lines (located on 3 levels) are the areas where labor re‑allocation is needed.

Selecting Leads will also assist with completing orders to meet productivity standards as needed.

Job Details

Schedule: Wed‑Sat 6:00AM‑4:30PM

About Imperial (IDI)

Imperial is a recognized leader in supermarket non‑foods distribution and merchandising. For over 85 years, we’ve helped our partners grow smarter and stronger—offering unmatched product selection, customized programs, and expert retail support across health, beauty, wellness, and general merchandise categories. IDI supports over 50 regional and independent retail grocery banners with products from major national CPG brands as well as customized private‑label and seasonal program options.

• Monitor workload in assigned area and move labor as necessary.
• Monitor LFS for low batches/missing orders in assigned area.
• Ensure proper pick‑line flow and batch integrity in assigned area by utilizing and directing assigned Utility TMs in area.
• Promptly communicate any lack of available work or excess staff in their respective area to leadership.
• Work with trainers and also be a trainer to new hires; train them on selecting process and acclimate them to company culture, expectations, and connecting them to the team.
• Work with Supervisors to conduct selecting observations and join in coaching lower performers.
• Picks low batches in zone.
• Collect and strip UFO/Damage items and bring them to appropriate receptacle.

• Read order and numerical code to determine items to be picked.
• Correctly hear and follow directions from voice system (Lydia) through a headset, confirm order for customer, utilizing a scanner.
• Place items in totes, band like items where appropriate, properly pack the order.
• Notify line starter and stocker of any shortages.
• Push totes down rollers to next order selector.
• Mark materials with identifying information.
• Confirm orders upon completion by keying information into the computer database and/or using voice system [Lydia].
• Accurately pick and pack customer orders ensuring a high level of quality and productivity.
• Meet productivity and accuracy standards.
• Other duties and tasks as assigned.

• High School Diploma or GED.
• Basic computer skills – able to log in, use a password, and follow simple instructions.
• Some warehouse experience preferred but not required.
• Ability to read a limited number of two and three syllable words and to recognize similarities and differences between words and between series of numbers.
• Ability to speak and understand in simple English.
• Ability to add and subtract two‑digit numbers and to multiply and divide by 10’s and 100’s.
• Correctly hear and follow instructions from a voice headset, or read instructions from a scanner, computer or paper sheet.
• Ability to read alpha and numerical codes.
• Equipment required for position – Lydia, Pro Glove, Headset, Radio.

• Growth Culture:
  Opportunities for professional advancement.
• Employee Perks:
  Discounted product store, food events, and summer food trucks.
• Comprehensive Benefits:
  Health, dental, vision, 401(k), PTO and more.
• Conveniently located 150 Blackstone River Rd., Worcester, MA, on a bus route.