General Warehouse Team Member

Overview

At Imperial, we sell, distribute, and service General Merchandise, Seasonal Products, and Health/Beauty/Wellness Products to our customers. As a General Warehouse Team Member, you will be cross trained in various roles to ensure our customers receive first‑class experience. You will perform stocking, selecting/picking, and shipping.

Sunday night–Thursday night 9:00 PM–5:30 AM.

Imperial is a recognized leader in supermarket non‑food distribution and merchandising. For over 85 years, we’ve helped our partners grow smarter and stronger—offering unmatched product selection, customized programs, and expert retail support across health, beauty, wellness, and general merchandise categories. IDI supports over 50 regional and independent retail grocery banners with products from major national CPG brands as well as customized private label and seasonal program options.

Our mission prioritizes people, embraces change, and fosters growth. Vision: to redefine partnership with a lasting impact on our customers, communities, and the industry.

• Ensure accurate cutting and stocking of items, verify condition, style, SKU, quantity, and serial numbers.
• Label totes/boxes and add to line.
• Accurately pick customer orders ensuring a high level of quality and productivity. Picking may be from a multi‑level mezzanine.
• Place items in the correct tote using alphanumeric identifiers.
• Confirm order using a voice system.
• Properly ship customer orders to meet customer expectations.
• Use a pallet jack.
• Load completed pallets on trucks.
• Unload full cases from sorter in an orderly fashion.
• Utilize hand wrapping and wrapping equipment.
• Be punctual, team‑oriented, committed to safety, enthusiastic, and willing to learn.
• Adhere to strict safety, quality, and production standards.
• Help maintain a clean and organized workspace.
• Other duties and tasks as assigned.

• High School Diploma or GED.
• Basic computer skills (login, password, follow simple instructions).
• Some warehouse experience preferred but not required.
• Ability to read a limited number of two‑ and three‑syllable words and to recognize similarities and differences between words and series of numbers.
• Ability to speak and understand simple English.
• Ability to add and subtract two‑digit numbers and to multiply and divide by 10s and 100s.
• Correctly hear and follow instructions from a voice headset, or read instructions from a scanner, computer, or paper sheet.
• Ability to read alpha and numerical codes.

• Growth Culture: opportunities for professional advancement.
• Employee Perks: discounted product store, food events, and summer food trucks.
• Comprehensive Benefits: health, dental, vision, 401(k), PTO, and more.
• Conveniently located 150 Blackstone River Rd., Worcester, MA on a bus route.
• A full comprehensive job description will be available during the interview process; this is a condensed posting.