Mobile Training Engineer North-West

• Legal Entity:
  Bosch Thermotechnology Ltd.

We’re the nation’s favourite heating brand, here to warm up people’s homes, lives, and futures.

From boilers, hybrids and heat pumps to solar thermal and smart controls, we’re givingour customers plenty of choice. With cutting-edge tech and research, we’re right in the thick of the drive for a better future of home heating.

It’s not all tools and tech. People are the real heart of our company. We connect with our customers to deliver genuinely helpful support, and we care about our employees and give them enriching careers. We work hard, we work together, and we work with a cause – delivering brilliant customer support and exceptional engineering.

As an organisation of more than 1,600 employees, we also take our role in the communities we serve seriously. From giving away free heating systems for community spaces, to our charity, education, and volunteer work – we’re no strangers to rolling our sleeves up, getting stuck in, and helping out.

If that sounds like something you’d like to be a part of, we’d love to meet you.

Come and work #LikeABosch at Worcester Bosch.

We are excited to offer you the opportunity to join our Customer Training department as a Mobile Training engineer covering the North-West region.

The training team provide a range of product training and industry qualifications across the UK and Ireland though a network of training academies, mobile training vans and training partners. The training offer compliments our extensive HVAC portfolio including domestic and commercial gas, oil, heat pumps, air conditioning and HIUs. We are responsible for delivering this training primarily to our installers but also to our internal customers including service engineers, professional sales team and apprentices.

The Mobile Trainer delivers structured, high-quality training courses at customer locations, Worcester Bosch’s academies and training partners across your designated region, equipping internal and external customers with the knowledge and practical skills needed to install, service, and maintain Worcester Bosch products safely and effectively, while upholding the company’s reputation for technical excellence and professional development. The training team operate under the guidance of the training leadership and technical support functions, ensuring that sessions are aligned with the company's standards and objectives.

You may be required to support other areas of the department with travel to different locations across the UK.

In this role, you'll get to travel to various training locations, which will occasionally include overnight stays.

• Delivering practical and engaging product training sessions.
• Supporting professional development for installers and apprentices.
• Promoting best practice in installation, maintenance, and safety.
• Enhancing customer experience and strengthening Worcester Bosch’s reputation for technical expertise, industry knowledge and quality
• Prepare and update course content and training materials to ensure the offering is in-line with current standards and market development
• Maintain, enhance, and ensure the operational readiness and presentation of the training centre to the highest standards.
• Participate in "train the trainer" initiatives for new products and services.
• Actively develop your own technical skills and keep your market knowledge up to date
• To help maintain the development and upkeep of the Mobile Training

Education requirements:

• ACS CCN1 & CENWAT qualifications - other industry qualifications are advantageous
• NVQ Level 3 in plumbing and heating or equivalent experience
• Full driving licence

Skills & Attributes:

• Excellent interpersonal skills
• Excellent technical knowledge
• Previous experience in a training capacity is preferable but not essential
• A trade related background
• Computer literate with Microsoft tools (Excel, PowerPoint, Teams Etc.) is an advantage
• Exceptional communication and presentation skills that can be adapted to a range of stakeholders
• Knowledge of low temperature systems, installations and commissioning procedures
• Experienced in current…