Staff Associate, Implementation

Overview

In this role, you will serve as a resource for connecting contracts with internal team providers during the sales process. You will execute implementation projects initiated by the sales team for new and existing healthcare facilities.

• Ensure proper connection to contracts that generate revenue and savings for spend‑based cases.
• Collaborate with provider stakeholders and suppliers for implementation of contracts for spend‑based cases.
• Validate implementation requests assigned by more senior team providers ensuring that facilities, contracts, and tiers are applicable and accurate.
• Track and report to sales team on status of spend‑based implementation cases and contract connection requests.
• Serve as a resource related to contract connections, providing guidance on documents, data, and site involvement required.
• Provide suppliers with basic training for contract research and submission tools.
• Respond to inquiries and/or requests for research and provide issue resolution as needed.
• Provide regular communication to providers and client management team related to project pipeline, implementation progress to completion, potential barriers, and savings captured for spend‑based cases.

• Relevant degree preferred.
• 2 or more years of healthcare or supply chain experience required.
• Ability to build relationships with internal teams and connect with distribution partners, suppliers, and end‑user customers.
• Excellent customer service and presentation skills.
• Knowledge of Microsoft Outlook, Excel, Word, and PowerPoint.
• Knowledge of Salesforce as a CRM tool is a plus.

Estimated hiring range: $51,900.00 to $87,900.00. This position is also incentive eligible.

Females/Minorities/Veterans/Individuals with Disabilities. The company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.