Customer Service Rep Humiston Ave

Job Description

Customer Service Representative / Pizza Maker at Domino’s Pizza. You got game? You got spring in your step? You want the best job in the world! Schedules that work with you, not against you. We serve pizzas during hungry hours, part or full time, giving you plenty of time for school, friends, or extra cash. Even if you need just a second job, Domino’s is the perfect place for you.

Many team members began as delivery drivers and are now successful franchise owners. From Customer Service Representative to Management, General Manager, Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

We take pride in our team members and our team members take pride in Domino’s Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino’s Pizza, our people come first!

• You must be 15 years of age or older.
• General job duties for all store team members:
  • Operate all equipment.
  • Stock ingredients from delivery area to storage, work area, walk‑in cooler.
  • Prepare product.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and facility approximately daily.
• Training:
  Orientation and training provided on the job.
• Communication
  
  Skills:
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co‑workers, to process orders over the phone and in person.
• Essential Functions/
  
  Skills:
  • Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
  • Must be able to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers for rapid and accurate movements.
  • Ability to enter orders using a computer keyboard or touch screen.

• Exposure to varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
• In‑store temperatures ranging from 36°F in cooler to 90°F or higher in some work areas.
• Sudden changes in temperature in work area and while outside.
• Fumes from food odors.
• Exposure to cornmeal dust.
• Cramped quarters including walk‑in cooler.
• Hot surfaces/tools from oven up to 500°F or higher.
• Sharp edges and moving mechanical parts.
• Talking and hearing on telephone.
• Near and mid‑range vision for most in‑store tasks.
• Depth perception.
• Ability to differentiate between hot and cold surfaces.

• Standing – Most tasks performed from a standing position.
• Walking – For short distances and for short durations; surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".
• Sitting – Paperwork normally completed in an office at a desk or table.
• Lifting – Bulk product deliveries made twice a week or more are unloaded with a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds and dimensions of up to 3' × 1.5'. Cases usually lifted from floor and stacked onto shelves up to 72" high.
• Carrying – Large cans weigh 3 lbs 7 oz, carried from workstation to storage shelves. Occasionally pizza sauce weighing 30 lbs carried from storage room to front of store. Trays of pizza dough carried three at a time over short distances, weighing approximately 12 lbs per tray.
• Pushing – Move trays placed on dollies; a stack of trays on a dolly is approximately 24"–30" and requires a force of up to 7.5 lbs to push. Trays may also be pulled.
• Climbing – Infrequent navigation of stairs or ladders to change prices on signs, wash walls, perform maintenance.
• Stooping/Bending – Forward bending at the waist necessary at pizza assembly station; duration of 30–45 seconds at one time, repeated continuously during the day. Forward bending present at front counter and when stocking ingredients. Crouching/squatting…