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Customer Experience Banker

Job in Worthington, Franklin County, Ohio, USA
Listing for: Jobtailor
Full Time position
Listed on 2026-07-13
Job specializations:
  • Customer Service/HelpDesk
    Bank Customer Service, Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR
Job Description & How to Apply Below
  • Providing excellent customer service and effectively resolving customer issues
  • Being proficient in understanding and educating customers on consumer deposit products
  • Proactively identifying opportunities to grow customer relationships
  • Educating and referring customers to other areas of the bank to deepen relationships
  • Adhering to all operational, security, risk and regulatory policies and procedures
  • Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation
Requirements
  • High School Diploma or GED
  • Minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role OR a Bachelor's Degree
  • 1 year or more in customer service in banking, financial services or goal driven retail sales
  • Cash handling skills
  • Comfort with technology such as mobile services and online banking services
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