Client Relationship Manager​/Associate Advisor

Position Overview

The Client Relationship Manager / Associate Advisor serves as a hybrid role combining financial planning support, client relationship management, and client service execution. This role partners closely with Lead Advisors to deliver a high-quality client experience while also supporting lead generation program execution and practice management initiatives.

• Prepare financial plans by entering data, running scenarios, and generating client deliverables
• Analyze client portfolios and assist with recommendations or rebalancing support
• Create reports, presentations, and custom analyses for client meetings
• Conduct product and investment research as needed

• Serve as a primary point of contact for day-to-day client needs
• Manage client service workflows including account maintenance and cash movements
• Coordinate and execute client onboarding processes
• Maintain accurate client records in CRM and portfolio systems
• Prepare meeting materials and track follow-ups
• Partner with advisors and operations to ensure seamless service delivery
• Identify issues proactively and elevate appropriately
• Support training of junior team members

• Support execution of firm lead generation programs (referrals, digital tools, marketing initiatives)
• Track and manage prospect flow within CRM systems
• Assist with prospect intake and discovery preparation
• Maintain prospect lists (firm-provided and advisor-provided)
• Coordinate scheduling and follow-up for prospect meetings
• Track pipeline metrics such as activity and conversion
• Collaborate on marketing and business development initiatives
• Identify process improvement opportunities

• Consistent, high-quality client service delivery
• Accuracy and timeliness of financial planning deliverables
• Effective management of client and prospect workflows
• Advisor satisfaction and team collaboration
• Contribution to lead generation program execution

• Bachelor’s degree required (Finance, Business, or related field preferred)
• Series 65 license required (or ability to obtain within a defined onboarding period, if applicable)
• 2–5+ years of experience in a financial services environment preferred (within an RIA, broker-dealer, or wirehouse platform is advantageous)
• Demonstrated experience supporting client relationships and delivering financial planning or wealth management services
• Working knowledge of financial planning concepts, investment strategies, and portfolio construction principles
• Experience with CRM systems (e.g., Redtail, Salesforce) and portfolio management/reporting tools
• Strong organizational skills with the ability to manage multiple client and prospect workflows simultaneously
• High attention to detail and commitment to accuracy in client service and financial deliverables
• Effective communication skills, both written and verbal, with the ability to interact directly with clients in a professional and confident manner
• Ability to operate in a team-based environment while taking ownership of assigned responsibilities
• Interest in long-term growth within a client-facing advisory or relationship management role