Relationship Manager – Business Banking

• Manage relationships with new and existing clients in a book of business to grow sales, revenue, and market share
• Acquire, expand, and retain client relationships to generate revenue and deepen share of wallet
• Originate, analyze, negotiate, and document credit and non-credit products and services
• Manage risk/return and drive quality for clients
• Identify and mitigate regulatory, reputational, operational, and credit risks
• Provide ideas and insights based on clients’ needs and financial well-being
• Increase client engagement and loyalty
• Build internal, community, and industry relationships to acquire and expand clients
• Present PNC’s full range of products and services
• Use reporting and sales tools to identify and convert sales opportunities
• Analyze, evaluate, and mitigate credit risk using credit fundamentals and internal credit policies
• Provide cash flow solutions to businesses with annual sales from $2 million to $10 million
• Develop and cultivate Center of Influence relationships to meet and exceed sales goals and business objectives
• Work with internal service partners to onboard and expand the business portfolio

• University/college degree typically required
• 3+ years of relevant/direct industry experience
• Comparable combination of education, job-specific certification(s), and experience, including military service, may substitute for a degree
• Knowledge of business banking and cash flow solutions
• Financial analysis and credit fundamentals knowledge
• Knowledge of internal credit policies
• Client relationship management and relationship-building skills
• Prospecting and selling skills
• Ability to identify sales opportunities
• Customer engagement and experience management
• Business acumen and decision-making skills
• Effective communication skills
• Tech savvy
• Must not require employment visa sponsorship; PNC will not participate in STEM OPT
• Subject to applicable FDIA, SAFE Act, and/or FINRA requirements regarding certain criminal history

Demonstrates expertise in client relationship management, financial analysis, and credit fundamentals, with a strong focus on business banking and cash flow solutions. Proven ability to identify sales opportunities and drive client engagement while managing risk and compliance requirements.

• Client Relationship Management
• Financial Analysis
• Credit Fundamentals
• Business Banking Knowledge
• Sales Opportunity Identification

• Financial Analysis
• Credit Fundamentals
• Business Banking Knowledge
• Cash Flow Solutions
• Risk Management
• Sales Techniques
• Regulatory Compliance
• Credit Policy Knowledge
• Negotiation Skills
• Documentation Skills

• Effective Communication
• Relationship-Building
• Decision-Making
• Customer Engagement
• Business Acumen

• FDIA
• SAFE Act
• FINRA
• Credit Risk
• Operational Risk
• Reputational Risk

• Sales Tools
• Reporting Tools