GCP Cloud Operations Lead Engineer

AAA Club Alliance is currently seeking a GCP
Operations Lead Engineer to join our team in Wilmington, DE, Worthington, OH or Cincinnati, OH.

This role follows a hybrid schedule and requires on-site work Tuesday, Wednesday, and Thursday.

• Lead design, deployment, and governance of GCP infrastructure using IaC and automation, ensuring secure, scalable, and efficient cloud operations with Azure interoperability where needed.
• Partner with Network, Security, Application Support, and Enterprise Development teams to ensure reliable, high‑performing, and secure cloud services aligned to business goals.
• Act as a liaison between Cloud Operations, CCoE, and Enterprise Architecture, translating strategy into GCP‑first operational standards and reusable infrastructure patterns.
• Guide teams on cloud architecture decisions, including GCP‑native services (e.g., Cloud Run, GKE), and resolve complex design challenges.
• Build and govern reusable Terraform modules aligned to cloud standards, IAM policies, versioning, and tagging conventions across multi‑cloud environments.
• Evaluate vendors and third‑party solutions; support procurement decisions for cloud platforms, observability tools, and GCP services.
• Provide technical input on cost optimization, efficiency, resilience, and lifecycle sustainability of cloud services.
• Research and recommend emerging cloud technologies to advance GCP platform maturity and multi‑cloud strategy.
• Implement and enforce GCP identity and access management (IAM), aligned with Azure RBAC where applicable.
• Own observability integration (e.g., Dynatrace, Grafana, GCP Cloud Operations Suite) to ensure monitoring, alerting, and root cause visibility.
• Lead incident response and root cause analysis for major cloud outages; drive cross‑team resolution and risk reduction.
• Drive platform improvements focused on standardization, automation, security, and performance.
• Ensure documentation quality for Terraform, CI/CD pipelines, configurations, and operational processes.
• Oversee cloud security controls, compliance (including PCI), and disaster recovery alignment.
• Mentor engineers, lead peer reviews, and promote engineering standards across Cloud Operations.
• Represent Cloud Operations in cross‑functional groups, support cloud enablement, training, and onboarding.
• Promote Information Security policies and a security‑by‑design culture.
• Other duties assigned.

• Bachelor’s degree (BS/BA) or equivalent in Computer Sciences, Business Administration, or related field required. Equivalent combination of education, technical training, and experience will be considered in lieu of degree.
• Minimum 6 years of hands‑on experience working with Google Cloud Platform (GCP), including architecting, provisioning, configuring, and managing services such as GKE, Cloud Run, VPC networking, IAM, and managed services, required.
• Minimum 4 years of experience with Microsoft Azure, supporting enterprise‑scale infrastructure and hybrid/multi‑cloud integration scenarios, required as a secondary skillset.
• Minimum 4 years of experience designing and maintaining infrastructure‑as‑code for cloud environments using Terraform, including reusable module development, version control, and organizational governance required.
• GCP Associate Cloud Engineer or Professional Cloud Architect certification required.
• Terraform Associate certification or similar infrastructure‑as‑code certification required.
• Azure Administrator Associate or Azure Solutions Architect certification preferred.

• Lead in a collaborative environment, influencing engineering standards, practices, and platform maturity across teams.
• Manage multiple high‑impact initiatives, balancing tactical execution with strategic priorities and delivering results with minimal oversight.
• Mentor engineers of all levels, lead peer reviews, and guide architectural discussions while strengthening operational capability through knowledge sharing.
• Perform advanced analysis of cloud infrastructure to identify risks, inefficiencies, and opportunities for scalable improvements across performance, security,…