Maintenance Technician

Overview

Wilcox Communities is seeking a qualified candidate interested in joining our property management team as a Maintenance Technician at one of our Central Ohio locations.

Wilcox Communities is a family-owned, award-winning company. Although the Company has grown tremendously over the years, we still pride ourselves on keeping our original focus of developing quality neighborhoods with a unique focus on customer service, all while maintaining a family-owned team atmosphere.

At Wilcox, we develop and manage for-rent, maintenance-free communities. Our communities focus on offering amenities that enhance the lives of our residents and services that allow for care-free living. Each of our communities includes onsite management and maintenance, full-service amenity spaces with coffee bars and active spaces tailored to the wants of our residents, such as dog parks, walking paths and bocce ball courts.

Our purpose is to be the premier provider of rental-home communities with residents-for-life by combining the value and quality of our homes and amenities with world-class customer service, one neighborhood at a time. We aim to achieve a level of customer satisfaction in our communities that enables our residents to live happier and more fulfilling lives.

As a Maintenance Technician with Wilcox Communities your role will be a blend of:

• Attention to Detail:
  As a member of our team, you will assist in all onsite maintenance activities for our apartment homes. This is a demanding and exciting position for those who like to multi-task and are looking to develop their career in the residential maintenance industry with a reputable, family-owned company. You will perform assigned tasks on punch lists and weekly site schedules per direction of the Maintenance Supervisor.
  
  These tasks could include drywall & paint touch ups, HVAC repairs, electrical work, minor corrections to finish trades like shelving or bath accessories, clean up within units and around site and other finish work items needed to keep resident units in fantastic shape
• Customer
  
  Experience:
  
  You do the little things, as well as the big things, that show people you care. Creating memorable experiences that our customers will tell others about excites you. You understand that loyalty is earned by doing the unexpected and you’re willing to ensure you and your team deliver on our goal of delivering outstanding customer experience no matter what the circumstance.

• Assist in all onsite maintenance activities for apartment homes, including performing tasks on punch lists and weekly site schedules under the direction of the Maintenance Supervisor. Tasks may include drywall and paint touch ups, HVAC repairs, electrical work, finish-trade corrections, cleanup within units and around the site, and other finish work to maintain quality resident units.

• Your
  
  Experience:
  
  Interest and passion for Community Maintenance; ability to apply logical thinking to define problems, collect data, establish facts, draw valid conclusions, and initiate appropriate action. Enforce jobsite safety requirements to ensure a healthy and safe work environment. Assist the Supervisor and Community Manager in coordinating and communicating with trade partners on site.
• Your Cultural Traits:
  We’re a dispersed organization but strongly united by our Mission, Residents-for-Life. We’re looking for Associates who believe in doing the right thing, work well together, delight our customers, enjoy having fun at work, and are results driven. You should have a strong desire to solve problems and be vigilant to discover items that need done.
• Your
  
  Education:
  
  High School Graduate or GED required.
• Required Qualifications, Skills, and
  
  Experience:
  
  High school diploma or equivalent; knowledge of and adherence to Fair Housing laws; 2+ years of experience in Residential or Commercial Maintenance; general maintenance knowledge; strong customer interfacing and communication skills; positive attitude; basic computer skills and scheduling software experience a plus; ability to remain flexible as assignments change; knowledge of construction, trade management, and safety practices; ability…