Operations Manager

About Us

Sports Imports, an industry leader in volleyball equipment design, engineering, and manufacturing since 1976, became a 100% employee-owned business in 2023. Focused on providing a customer-centric experience and product excellence for all levels of play, the company has partnered exclusively with Senoh since its inception. Sports Imports revolutionized the sport with innovative products, including the first all-carbon volleyball pole, known for its strength, safety, and Lifetime Performance Warranty.

As a trusted supplier, they are the official net system provider for NCAA, NJCAA, USAV, NFHS, and AVCA, and have earned the confidence of over 92% of Division I programs and provided more than 50,000 net systems to high schools across the U.S.

At Sports Imports, we value innovation, creativity, and problem-solving, driven by our core values:
Honoring the Customer, Excellence, Team First, Integrity, Heart, and Grit. We offer a fast-paced environment with opportunities to engage in the sports community through trade shows, events, and partnerships. Our team is encouraged to take initiative, think creatively, and pursue growth, fostering collaboration and the sharing of new ideas.

Sports Imports is seeking a dedicated and experienced Operations Manager to join our team and lead the efficient management of our warehouse operations. Your primary objective will be to ensure the smooth functioning of the warehouse, optimize processes, manage inventory, and promote a culture of excellence and teamwork.

• Develop and implement efficient warehouse processes, from receiving and inventory management to order fulfillment and shipping, to ensure timely and accurate ordering processing.
• Deliver unmatched customer service by ensuring company standards of premium quality products, 48-hour shipping customer commitment, and urgent communication between the operations team and sales, marketing, and finance departments.
• Monitor and maintain inventory, implementing effective strategies to minimize stock discrepancies and maximize inventory turnover.
• Manage and lead warehouse team by setting clear performance expectations, analyzing productivity, and operational standards.
• Collaborate with cross-departmental teams to align warehouse operations with overall business goals.
• Utilize warehouse management systems (WMS) to track shipments, monitor inventory levels, generate reports, and improve overall operations efficiency.
• Ensure compliance with safety regulations and promote a culture of workplace safety by conducting regular training sessions and safety audits.
• Optimize space utilization within the warehouse to accommodate storage needs and streamline order picking and packing processes.
• Identify talent, hire, and effectively train new employees.

• Bachelor’s Degree in Supply Chain Management, Business Administration or Logistics, or a related field (or equivalent work experience).
• Proven work experience as a Operations Manager and Forklift experience.
• Must maintenance a driver record that meets company insurability standards

• Honoring the Customer:
  Take pride in delivering quality work that meets or exceeds customer expectations.
• Excellence:
  Demonstrate high standards of accuracy, efficiency, and attention to detail in all tasks.
• Team First:
  Foster a positive and collaborative environment by supporting team members and communicating effectively.
• Integrity:
  Be reliable, honest, and accountable in your actions and decisions.
• Heart:
  Show dedication, passion, and care for the work, the team, and the company’s success.
• Grit:
  Exhibit determination, resilience, and a proactive attitude when facing challenges or tight deadlines.

Sports Imports is the trusted leader in volleyball, training and net system equipment, committed to delivering exceptional products and service. If you thrive in a fast-paced, relationship-driven environment and are passionate and motivated, we encourage you to apply. Join us in making a lasting impact in the sports community!