Program Management Director- Field Services​/Data Centers

Overview

Eaton’s Engineering Services & Systems (EESS) division is dedicated to delivering industry-leading electrical services to customers nationwide. Within EESS, the Power Distribution Service (PDS) business operates the largest and most experienced team of engineering and field service professionals in the industry. Our teams bring deep technical expertise across both fields and engineering services. Active involvement in technical organizations such as NFPA and IEEE, along with collaboration across utilities and industrial partners, ensures our employees stay at the forefront of emerging technologies and best practices.

We support customers across the entire power system lifecycle—from equipment start-up and commissioning to planned maintenance, performance monitoring, remote diagnostics, and 24/7 emergency response, 365 days a year. Our services help customers maximize equipment performance, improve reliability, and extend the life of their electrical infrastructure.

Position Overview

The PDS Program Management Director provides national leadership and support to field service, engineering, and equipment modernization teams. This role is responsible for program and project management execution for key customers and vertical markets, including Data Centers, Utilities, Commercial, and Industrial sectors. The Director ensures consistent delivery, operational excellence, and strong customer satisfaction across all regions.

The expected annual salary range for this role is $165000 - $242000 a year. This position is also eligible for a variable incentive program. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

• Provide program and project management leadership in support of national and regional PDS initiatives.
• Develop and deliver financial and staffing forecasts for districts and regions where work is executed.
• Drive consistent project execution across all regions and districts, ensuring customer-specific requirements and expectations are communicated and met.
• Build, develop, and retain a high-performing organization through recruiting, talent assessment, training, succession planning, performance management, and employee development.
• Ensure strict compliance with all safety policies and procedures, particularly for low, medium, and high-voltage environments; deploy safety programs and confirm proper availability and testing of safety equipment.
• Lead and manage a geographically dispersed, field-based leadership team across the United States while demonstrating strong corporate citizenship.
• Safeguard and effectively allocate company assets, resources, and capital.
• Serve as a key interface with customers, sales teams, manufacturing plants, product divisions, and functional support teams.
• Drive continuous improvement through the development and deployment of process improvements and sharing of best practices across the organization.

• Basic Qualifications
  • Bachelor’s degree from an accredited institution.
  • Minimum of 8 years of progressive experience in engineering, services, program and/or project management.
  • Minimum of 2 years of manager of people experience.
  • Legally authorized to work in the United States without company sponsorship, now or in the future.
• Preferred Qualifications
  • Bachelor’s degree in engineering.
  • PMP certification.
  • Experience developing business growth opportunities within Commercial, Industrial, Utility, Government, and Data Center markets.
  • Experience with power distribution systems, control products, and field service operations.
  • Proven ability to build and maintain strong customer relationships and resolve complex issues.
  • Demonstrated leadership capability, managing large teams and significant financial responsibility.
  • Strong communication skills with the ability to engage effectively with executives, engineers, and technicians.
  • Knowledge of the electrical services industry and Eaton’s EESS products and solutions.
  • Working knowledge of sales processes, channel management, and negotiation strategies.
  • Experience developing…