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Sales Development Representative Team Leader

Job in Worthington, Franklin County, Ohio, USA
Listing for: OPOC.us
Full Time, Part Time position
Listed on 2026-07-20
Job specializations:
  • Management
Salary/Wage Range or Industry Benchmark: 55000 - 90000 USD Yearly USD 55000.00 90000.00 YEAR
Job Description & How to Apply Below

Overview

Sales Development Representative Remote Team Leader — Remote team leadership for a high-performing SDR group. Hybrid

Location:

Columbus, Ohio or surrounding areas; able to work in Worthington Office 3 days per week.

We seek a dynamic, results-driven Sales Development Representative Remote Team Leader to train, lead, coach, and inspire a high-performing remote team of sales development representatives (SDRs). This role ensures daily top-of-funnel targets are met or exceeded, optimizes call center operations, and fosters a high-energy, motivated environment delivering world-class customer engagement.

Key Responsibilities

Leadership & Supervision

  • Lead, manage, and mentor a team of 10–15 SDRs to meet performance goals and KPIs.
  • Conduct daily team briefings, motivational huddles, and one-on-one performance reviews.
  • Create a culture of accountability, enthusiasm, and continuous improvement.

Performance Management

  • Monitor real-time call activity and campaign progress using Salesforce (or other CRM tools) and dialer tools.
  • Analyze performance metrics, generate actionable insights, and implement strategies to optimize results.
  • Manage scheduling, call routing, and workload balancing for maximum efficiency.

Training & Development

  • Enhance and implement onboarding training and continuous skill development programs.
  • Develop SDR resources/tools (e.g., call scripts, objection-handling techniques, and compliance guidelines) to disseminate best practices and promote regulatory compliance.
  • Conduct regular quality assurance reviews and coach team members to elevate performance.

Reporting & Analysis

  • Prepare and present daily, weekly, and monthly reports on performance, trends, and forecasts.
  • Use data to identify high- and low-performers and implement individualized action plans.

Team Building

  • Partner with Talent Acquisition Team for recruiting, interviewing, and retaining top talent.
Qualifications
  • Minimum 2 years’ experience managing a remote high-performing Sales Development Representatives, Outbound Call Associates, or related.
  • Experience leading/executing B2B sales, lead generation, or customer retention campaigns is highly desirable.
  • Proven track record of meeting and exceeding team sales targets.
  • Energetic and passionate about driving results and developing people.
  • Exceptional leadership, motivational, and interpersonal skills.
  • Strong knowledge of CRM systems, dialers, call analytics, and marketing best practices.
  • Excellent communication, coaching, and conflict resolution skills.
Preferred Attributes
  • Bachelor’s degree preferred
  • Process-oriented with a focus on efficiency, quality, and consistency.
  • Tech-savvy and comfortable with data-driven decision-making.
  • Ability to thrive in a fast-paced, metrics-driven environment.
Compensation & Benefits
  • Compensation: 1st Year OTE: $90,000 with a base salary of $55,000
  • Benefits: 401(k) with Company matching
  • Medical, Dental, and Vision Insurance
  • Company paid Life Insurance
  • 8 paid Holidays
  • Paid Time Off (10 days in your first year)
  • Company paid Tel Assurance, an unlimited telemedicine provider
  • Onsite gym and health coaching
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