Business Office Manager – Assisted Living

Business Office Manager – Assisted Living

Pay: (salary range)

Our community ispart of a growing senior living organization dedicated to providing exceptional care, meaningful experiences, and a welcoming environment for older adults.

We believe strong community operations are essential to delivering a great resident and employee experience. Our Business Office Manager plays a key role in keeping the community organized, responsive, and financially sound.

We are seeking an organized, dependable, and detail-oriented Business Office Manager to lead the administrative functions of our assisted living community.

This role supports the Executive Director and community leadership team in several critical areas, including resident billing, accounts payable, payroll and timekeeping, employee onboarding, human resources administration, vendor coordination, recordkeeping, and general office operations.

The ideal candidate is comfortable managing multiple priorities, following through on deadlines, working with residents and families, and taking ownership of the day-to-day responsibilities of the Business Office.

• Pay: (salary range)

• Job Type: Full-time

• Location: (city, state)

• Work Setting: Assisted living and memory care community

• Work Location: In person

• Reports To: Executive Director

• Support monthly resident billing and account maintenance

• Review resident charges, credits, deposits, and account adjustments for accuracy

• Assist residents and responsible parties with routine billing and account questions

• Maintain accurate resident financial records and supporting documentation

• Coordinate billing concerns and account discrepancies with community leadership and corporate accounting

• Assist with administrative responsibilities related to resident move-ins, move-outs, and changes in services

• Monitor outstanding resident-account items and follow up as required

• Review and process vendor invoices accurately and timely

• Obtain required approvals and coding before invoice submission

• Maintain vendor records, contracts, certificates of insurance, and supporting documentation

• Communicate with vendors regarding invoices, account questions, and payment issues

• Monitor outstanding invoices and time-sensitive vendor concerns

• Coordinate with corporate accounting and community leadership on accounts payable matters

• Assist with purchasing and supply management

• Support the community payroll process and ensure required information is submitted according to established deadlines

• Review employee timecards and timekeeping records for accuracy

• Follow up on missed punches, timecard exceptions, and required approvals

• Assist department leaders with timekeeping questions and corrections

• Maintain payroll-related documentation

• Assist employees with routine payroll questions and escalated concerns when appropriate

• Coordinate the administrative portion of employee onboarding

• Ensure new hires complete required employment documentation and pre-employment requirements

• Coordinate background checks, employment screenings, and credential verification

• Maintain organized and confidential employee personnel files

• Monitor required licenses, certifications, training, and other employment credentials

• Assist with employee status changes, transfers, compensation changes, and separation documentation

• Support benefit enrollment and routine employee benefit questions

• Coordinate with Human Resources on employee relations, leave, policy, and compliance matters

• Ensure required employment documentation is completed accurately and timely

• Maintain organized electronic and paper records

• Man…