Store Manager - Wrentham

Career Opportunities:
Head Coach (Store Manager) - Wrentham (76170)

Requisition
-Posted
- Massachusetts Retail (AAC-MA-FO) - Location/Regions (1)
- Functional Area

(2) - Position Level (1) - Permanent
- Full Time
- Education Level (1)

At ASICS, we empower our employees to pursue their career goals. If this sounds like you, then we want you on our team. ASICS has been dedicated to designing the most technically advanced footwear and athletic products in the world for over 60 years. All of that comfort, fit, and functionality starts within the minds of the passionate people that work within our walls.

Based upon our core values, everyone's input and contributions are respected at ASICS America. We nurture a collaborative environment and hire team members that are never content, always pushing through their own limitations, continually in the pursuit of improving performance, are innovative and creative, reach for new challenges, and always aim to surpass the next goal.

ASICS, an acronym derived from the Latin phrase, Anima Sana In Corpore Sano - a sound mind in a sound body. Staying true to the philosophy by which it was founded, every ASICS innovation, every concept, every idea is intended to create the best product. Our mission is to become the number one brand for the sports enthusiast. To accomplish this, we pledge to continue to make the best product;

striving to build upon our technological advances and pushing the limits on what we can learn from the body and its needs in athletic gear.

Head Coach (Store Manager)

Wrentham, MA 02093

The Head Coach oversees all aspects of the day-to-day operations of the store including sales, customer service, recruiting and training, coaching, and maintaining store standards. Supervises and manages all employees, including enforcing company policies and procedures and corporate directives. Responsible for performance management of all direct reports. Maintains effective corporate office business partner relationships.

• Assistant Head Coach, Team Lead, Team Player, Stock Associate (if applicable)

• Monitoring sales floor activities by walking and visually inspecting the store to make decisions regarding employee breaks, observing employee interactions with customers, and BOH assignments
• Perform opening and closing tasks such as ensuring products are visually appealing and shoppable for excellent customer experience
• Coach team members on sales strategy, presentation of product information and general customer service to uphold exceptional customer experience
• Greet and assist customers, answer customer questions, and guide product selection to provide excellent customer service
• Confirm sales targets are being met by monitoring hourly store and team member sales and adjusting where necessary
• Maintain store appearance throughout business hours by restocking merchandise shelves, folding apparel and organizing shoe displays
• Receive and inspect merchandise from the distribution center by counting and opening each box to ensure accurate number of products
• Approve employee hours for payroll electronically and distribute paychecks
• Audit sales and transaction reports for accuracy and discrepancies as part of a loss prevention strategy
• Recruit new talent to meet the store’s coverage and demographic needs by reviewing resumes through Success Factors (applicant tracking system)
• Complete onboarding procedures (such as approving wage rate, ensuring all HR documents and training have been completed, etc)
• Enforce HR policy and procedures to ensure adherence, completing the appropriate HR forms as needed
• Complete employee performance reviews to ensure they are accountable for job expectations
• Interacts with all levels throughout organization including employees and outside vendors

• Knowledge of basic principles and processes for providing excellent service, which includes needs assessment, meeting quality standards and evaluation of customer satisfaction.
• Knowledge of methods to promote and sell…