Visual Merchandising Specialist | Wrentham OUTLET

Job Summary

The Visual Merchandising Specialist is responsible for ensuring company-directed visual merchandising (VM) strategies and standards are brought to life. This role executes product presentation, styling, and in-store marketing elements to optimize guests’ (i.e., customers) experiences. The Visual Merchandising Specialist implements key product stories, product placement strategies, and sell-through strategies by managing merchandise changes as well as product display and mannequin styling, in accordance with company standards and adapted to the individual store need.

They also deliver a world-class guest experience on the floor.

• Collaborate with store leadership to bring VM presentation and guest experience to life on the floor.
• Optimize guests’ experiences through consistent implementation of brand standards in key product stories, product placement strategies, and intuitive store navigation for a world-class, guest‑centric experience.
• Execute powerful and visually appealing product presentation in accordance with company standards to enhance the guest experience and drive store sell through.
• Execute VM flips, including window activations, mannequin styling, signage and label updates, and seasonal or weekly merchandise changes as well as company-driven product initiatives and campaigns, as directed.
• Connect with guests on the floor to assess their unique needs, provide technical product education, and incorporate omnichannel programs into a seamless end‑to‑end guest experience.
• Provide direct feedback and in‑the‑moment training related to brand standards, product placement, and visual display techniques to support team members ongoing learning and development.
• Contribute to a respectful and inclusive team environment by establishing supportive working relationships with team members.

Eligibility

• Must be legally authorized to work in the country in which the store is located.
• Must have the ability to travel to assigned store with reliable transportation methods.

Schedule / Availability

• The work schedule can vary based on store needs.
• Shifts are typically scheduled: mornings, afternoons, evenings, weekends, and holidays.
• In addition, during peak time frames, special events, or other circumstances, the schedule may include early mornings or late nights/overnights for some employees.

Experience

• 1 year of retail or sales work experience.
• Some education or experience with visual merchandising, fashion merchandising, graphic design, interior design, space planning or related field.

Job Assets (nice to have; not required)

• Education:
  
  High school diploma/GED/equivalent, or above; training or degree in design or a related field.
• Experience:
  
  retail product merchandising, visual merchandising, or inventory management; managing projects, processes, or administering part of a business operation.
• For Experiential stores with food/beverage service only:
  Food safety and/or liquor service certification.

• Inclusion & Diversity:
  Creates/supports an inclusive environment that values/celebrates differences.
• Integrity:
  Behaves in an honest, fair, and ethical manner.
• Visual Design and Styling:
  Understands and is interested in color theory, visual display composition, and styling/placement techniques and how to apply that knowledge.
• Collaboration and Teamwork:
  Works productively with and supports others to achieve common goals; seeks connections, partnerships, and diverse perspectives.
• Attention to Detail:
  Is careful about detail and thorough in completing work tasks.
• Self-Leadership:
  Takes personal responsibility for own actions; inspires others to buy‑in and actively support goals and initiatives.
• Adaptability/Agility:
  Navigates uncertainty and ambiguity and can change priorities in a fast‑paced environment; recovers quickly from setbacks.
• Interactive Communication:
  Conveys information effectively and understands information shared while interacting with others.

• Work involves moving through the store, sometimes with bright lights and loud music in the front of house.
• Work is accomplished as part of a team, sometimes independently, and sometimes using a…