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Key Holder

Job in Wrentham, Norfolk County, Massachusetts, 02093, USA
Listing for: Brobston Group
Full Time position
Listed on 2026-10-01
Job specializations:
  • Retail
    Retail Sales, Retail & Store Manager, Operations Management
Salary/Wage Range or Industry Benchmark: 38000 - 46000 USD Yearly USD 38000.00 46000.00 YEAR
Job Description & How to Apply Below
Summary

The Key Holder supports the General Manager in delivering exceptional client experiences and achieving sales and client-development goals. This role also supports daily store operations, inventory management, and the coaching and development of the sales team.

Responsibilities
  • Provide an exceptional client experience and promote the Retail Excellence Program.
  • Meet sales and client data capture targets, build client relationships, and support after-sales service.
  • Support opening and closing procedures, register operations, visual maintenance, inventory tasks, consignments, returns, and exchanges.
  • Coach and train the sales team and develop business-driving initiatives, contests, and events.
Requirements
  • At least three years of experience in a retail environment.
  • Strong understanding of specialty retail and a proven track record in clienteling.
  • Ability to thrive in a fast-paced retail environment, multitask, and communicate effectively with clients, peers, and management.
  • Entrepreneurial, energetic, and sales-focused approach.
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