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Front Office Lead: Guest Experience

Job in Wrexham, Wrexham County, LL13, Wales, UK
Listing for: Recruit4Mum
Full Time position
Listed on 2026-06-26
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Front Desk, Guest Services
Job Description & How to Apply Below

Recruit4

Mum is looking for a Front Office Supervisor to lead the reception team at Bodelwyddan Castle Hotel. In this role, you will ensure exceptional guest experiences and operational efficiency while supporting a positive team culture.

Your responsibilities include overseeing daily operations, managing guest queries, and providing leadership during shifts. A strong background in front office operations and excellent communication skills are essential. This allows you to coordinate effectively with various departments and ensure guest satisfaction.

The position is based at a modern hotel that values diversity, equity, and inclusion.

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