Administrative Manager

Job Title:

Administrative Manager

FLSA:
Non-Exempt

Salary Band: 2

Reporting to:
Director of Administration

Department:
Administration

Responsible for promoting safe, dignified, quality in-person services at all Wayne Metro client service centers and

planning, implementing, and evaluating innovative strategies to optimize efficiency within the administration

department.

• Identify opportunities for process and system optimization.
• Routinely visit all client service centers for evaluation and to champion the power of human connection.
• Maintain a presence in the office five days per week.
• Manage agency wide supply ordering procedures and inventory.
• Serve as a member of the Emergency Response Team and promote a culture of safety first.
• Remain up to date and knowledgeable of all Wayne Metro program details and referral procedures.
• Oversee client walk‑in procedures ensuring confidentiality and promoting a human centered service approach.
• Distribute site specific communications to staff while remaining knowledgeable about agency resources and policy.
• Manage a team of Administrative Assistants in their daily work by training, supporting, and growing talent.
• Maintain a positive attitude and a willingness to work with others.
• Perform responsibilities in a professional manner that upholds Wayne Metro's guiding principles, policies, and procedures.
• Other duties as assigned.

This job operates in a professional office environment with a quiet noise level.

This is largely a sedentary role and the employee must occasionally lift and/or move up to 25 pounds.

While performing the duties of this job, the employee is regularly required to sit, frequently use hands, use eyes to work on computer, and to talk or hear.

• High school diploma/general education degree (GED) OR a combination of education and experience that is similarly equivalent.
• A minimum of two years of experience.
• Ability to work in the office five days per week.

• Working knowledge of basic internet applications and programs including Google technology and Microsoft Office Word and Excel.
• The ability to learn and utilize the necessary programs for this position.
• Ability to communicate effectively both orally and in written form.
• Good interpersonal and professional skills including but not limited to professional appearance, tact, punctuality, and dependability.
• Ability to provide services for those persons facing economic, social, health, age, and educational barriers.
• Ability to work independently or in a team environment (as deemed necessary).
• Perform work in a manner that upholds Wayne Metro policies and procedures.

Administrative Assistant 6/2023 2 | Page

• Valid driver's license and reliable transportation.

Ability to travel to various sites and/or to a designated location daily.

Work schedule is Monday - Friday, in office, with specific hours to be determined by program needs.

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Wayne Metropolitan Community Action Agency is an Equal Opportunity Employer

EOE/M/F/D/V

The employee's signature below constitutes the employee's understanding of the requirements, essential functions and duties of the position.

Employee Signature: __________________________________ Date: ________________

Employee

Title:

Administrative Manager