PBX Operator - 40 hrs/wk - Variable Shift - Wyandotte
Job in
Wyandotte, Wayne County, Michigan, 48192, USA
Listed on 2026-08-06
Listing for:
Henry Ford Hospital
Full Time
position Listed on 2026-08-06
Job specializations:
-
Customer Service/HelpDesk
-
Healthcare
Job Description & How to Apply Below
SUMMARY:
This role provides efficient and reliable telephone and communication services for patients, visitors, and staff in a 24/7 healthcare communication center
PRINCIPLE DUTIES AND RESPONSIBILITIES:
* Answer phone calls for internal and external calls coming into the hospital and appropriately route to the proper destination.
EDUCATION/EXPERIENCE
REQUIRED:
* High school diploma or GED
* Basic PC Skills
• Customer service skills
* 1 to 2 years' experience in high volume communication systems, emergency dispatch, preferably in a multi-site healthcare environment preferred.
* College course work in medical terminology and communications software applications preferred.
Additional Information
* Organization:
Henry Ford Wyandotte Hospital
* Department:
Switchboard-WH
* Shift: Rotating
* Union Code:
Not Applicable
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