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PBX Operator - 40 hrs​/wk - Variable Shift - Wyandotte

Job in Wyandotte, Wayne County, Michigan, 48192, USA
Listing for: Henry Ford Hospital
Full Time position
Listed on 2026-08-06
Job specializations:
  • Customer Service/HelpDesk
  • Healthcare
Job Description & How to Apply Below

Job Title

This role provides efficient and reliable telephone and communication services for patients, visitors, and staff in a 24/7 healthcare communication center

Principal Duties And Responsibilities
  • Answer phone calls for internal and external calls coming into the hospital and appropriately route to the proper destination.
Education/Experience Required
  • High school diploma or GED
  • Basic PC Skills
    • Customer service skills
  • 1 to 2 years' experience in high volume communication systems, emergency dispatch, preferably in a multi-site healthcare environment preferred.
  • College course work in medical terminology and communications software applications preferred.
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