Head of Operations, Technology & Change (Guernsey

About Us

Rothschild & Co is a leading global financial services group with seven generations of family control and a history of over 200 years at the centre of the world’s financial markets.

Our expertise, intellectual capital and global network enable us to provide a distinct perspective that makes a meaningful difference to our clients, communities and planet.

We have 4,600 talented specialists on the ground in over 40 countries around the world, enabling us to deliver a unique global perspective across four market‑leading business divisions – Global Advisory, Wealth Management, Asset Management and Five Arrows.

As a family‑controlled business built on relationships, we place a huge emphasis on our people and finding the right colleagues to take our business forward.

Rothschild & Co is committed to an inclusive and supportive environment where different perspectives are valued. We are focused on the attraction and recruitment, development and retention and progression of high calibre talent to ensure we and our clients benefit from the value of difference.

Within Wealth Management we offer an objective long‑term perspective on investing, structuring and safeguarding assets, to preserve and grow our clients’ wealth.

We provide a comprehensive range of Wealth Management services to some of the world’s wealthiest and most successful families, entrepreneurs, foundations and charities. In an environment where short‑term thinking often dominates, our long‑term perspective sets us apart. We believe preservation‑first is the right approach to managing wealth.

Rothschild & Co Bank International Limited ("R&CoBI") is the Group’s bank in Guernsey. It was established in 1967 and will be celebrating a presence of 60 years in Guernsey in 2027. The 2025 financial statements of R&CoBI indicate balance sheet footings of approximately £3bn and profits before tax of c.£20m. It has approximately 60 staff.

R&CoBI has a deposit taking business (referred to as Banking Services) with deposits of c.£900m, a loan book of c.£750m and a locally managed Wealth Management book of c.£500m. R&CoBI is also banker and custodian to the wider UK Wealth Management business with assets under custody of c.£20bn (of which c.£5bn is mandated to R&CoBI). The Wealth business also contributes deposits to R&CoBI of c.£1.9bn.

Reflecting the relatively broad nature of its business, R&CoBI is separately licensed and regulated by the GFSC for the provision of Banking, Investment and Credit Services. It also holds a money transmission license.

This is a new senior role to lead and develop the Guernsey bank’s Operations, Technology and Change functions. The role is key in ensuring operational efficiency, risk control and resilience across the bank.

The post holder will be part of the management team of the Guernsey bank, joining its Executive Committee, being responsible for overseeing the bank’s day‑to‑day operations and ensuring that operational capabilities support the bank’s strategic objectives. The Head of Operations, Technology & Change will report to the CEO of R&CoBI and functionally to the COO of WMUK.

They will have line management responsibility for around 25 staff including the following teams:

• Treasury Operations
• Business Applications
• IT Infrastructure
• Change & Project Management
• Onboarding & Periodic Review
• Property & Corporate Services

The post holder will be expected to contribute to the positive working environment that makes R&CoBI a great place to work, scoring very well in employee engagement surveys. They will also have responsibility for attracting, developing and retaining talent in their areas of responsibility.

• Develop and implement operational and technology strategies to improve efficiency and service delivery
• Ensure technology and operational processes support strategic goals
• Analyse market trends and implement process improvements to drive productivity
• Identify opportunities to improve customer experience, efficiency and operational resilience
• Advise the Executive Committee and Board on operational…