Housekeeping Supervisor

Position Overview

The Hauskeeping Supervisor supports the daily operations of the Haus-Keeping department by providing on-shift leadership, quality control, and team support. This role ensures guest rooms and public areas meet Gravity Haus cleanliness and presentation standards while helping coordinate the work of Haus-Keepers during each shift. The supervisor works closely with the Housekeeping Manager to execute daily priorities, focusing on guiding team members, maintaining quality standards, and supporting efficient daily operations.

Full-time

• Support the daily workflow of Haus-Keepers by helping assign tasks and prioritize room readiness.
• Provide on-the-floor leadership and guidance to Haus-Keepers during shifts.
• Assist with training and mentoring new Haus-Keepers on procedures and service standards.
• Serve as a point of contact for housekeeping questions during shifts when management is not present.
• Foster a positive and collaborative team environment.

• Inspect guest rooms and public areas to ensure cleanliness and presentation meet Gravity Haus standards.
• Identify and address cleaning deficiencies, providing real-time feedback and coaching to team members.
• Ensure consistent execution of housekeeping service standards across all rooms and spaces.

• Assist with daily housekeeping operations including room cleaning, laundry support, and public area upkeep as needed.
• Help coordinate linen distribution and laundry workflow.
• Monitor inventory levels of housekeeping supplies and notify management when replenishment is needed.
• Respond to guest service requests and housekeeping issues promptly and professionally.

• Report maintenance concerns, safety hazards, and property damage to the appropriate department.
• Ensure lost and found items are properly documented and turned in according to procedures.
• Communicate room status updates and operational needs to the Housekeeping Manager and Front Desk team.

• 3+ years housekeeping experience within a hotel or resort setting.
• Previous housekeeping experience in hospitality required.
• Prior experience leading or mentoring team members preferred.
• Strong attention to detail and commitment to cleanliness standards.
• Ability to work collaboratively and provide positive team leadership.
• Strong communication and problem-solving skills.
• Experience using task management and property management software (e.g., Alice, Opera, or similar).
• Strong attention to detail, with the ability to balance efficiency and quality.

• Ability to stand and walk for long periods of time.
• Ability to lift, push, pull, and carry up to 50 lbs.
• Ability to bend, reach, and perform repetitive movements.
• Comfortable working on varying schedules including weekends and holidays.

• Health insurance.
• Company-sponsored retirement savings programs.
• All-In Gravity Haus Membership including adventure perks like discounted stays, gear rentals, wellness programming, and more.

$26.00-$28.00/hr