HR Generalist Coordinator III

Free Housing + meals. This year‑round position is based at Togwotee Mountain Lodge in Moran, WY and also supports Jackson Hole Adventure Center in Jackson, WY.

The HR Generalist Coordinator is responsible for providing customer service to employees, managers, and the HR community in response to inquiries related to a broad range of HR‑related topics, including but not limited to HR policy, staffing, benefits, and performance management. The HR Generalist Coordinator III will perform administrative, transactional, and data/records management activities in support of HR and HRIS functions, including processing life‑cycle transactions such as onboarding, status change, compensation, separations, etc.

Location:

Togwotee Mountain Lodge, Moran, WY (16 miles from Grand Teton National Park, 47 miles from Yellowstone National Park). Supports Jackson Hole Adventure Center, Jackson, WY.

Community/Employee Relations:

• Design and deliver inclusive recreation, engagement, and wellness programs that enhance the employee living experience and support work–life balance.
• Partner with operational teams to provide resources, event information, and initiatives that promote physical, mental, and emotional well‑being.
• Maintain clear, consistent communication with employees regarding community activities, resources, events, housing information, and policy updates, using multiple channels to support engagement.
• Collaborate with departments such as Employee Dining and Operations to ensure seamless planning and execution of community events and initiatives.
• Address and resolve employee relations concerns, including policy interpretation, conflict resolution, and guidance to leaders to ensure fairness and consistency.
• Oversee onboarding, orientation, training compliance, and documentation processes—including I‑9 verification, J‑1 visa onboarding, and required HR system support.
• Administer and track leaves of absence, ensuring timely coordination, clear communication, and compliance with applicable policies and employment laws.

Employee Housing Coordination:

• Oversee equitable and efficient assignment of employee housing, ensuring optimal use of available space across all facilities.
• Coordinate move‑in and move‑out processes, including room readiness, inspections, photo documentation, and resident support.
• Conduct regular room and facility inspections to maintain cleanliness, safety, and compliance with health and housing standards.
• Partner with Maintenance team to address repair needs and ensure timely upkeep of all housing units.
• Respond to housing‑related concerns and conflicts, facilitating resolution and documenting issues appropriately.
• Manage employee guest and visitor requests in accordance with housing policies and safety guidelines.
• Ensure housing facilities are properly maintained and prepared for seasonal operations, including shoulder season shutdown and reopen.
• Implement and uphold Aramark housing policies and procedures, supporting a positive and compliant residential environment.

• Strong computer/technical skills; previous HRIS experience preferred
• Bachelor’s degree in HR or related field strongly preferred
• Knowledge of HR concepts and terminology
• Effective verbal communication skills
• Effective listening skills
• Confirmed customer service orientation
• Confident phone presence
• Solid ability to grasp information quickly and probe optimally when required
• Excellent organizational skills and the ability to prioritize requests and duties
• Attention to detail
• Effective research, problem‑solving, and follow‑through skills
• Ability to remain positive under pressure
• Bilingual (English and Spanish) a plus

We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.