Onboarding Specialist

R8629

Full time

Remote

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

We are looking for a motivated Onboarding Specialist ready to take us to the next level! If you have experience managing employee onboarding, ensuring HR compliance, and delivering outstanding customer service, and are looking for your next career move.

We are looking for an Onboarding Specialist to facilitate and execute end-to-end onboarding processes, support employee lifecycle transactions, maintain HRIS data, and deliver an exceptional customer-service-driven experience for candidates and employees. This position will be full-time and remote.

This position does not offer employment sponsorship. All candidates must be eligible to work without need for sponsorship by employer.

• Facilitate and execute end-to-end onboarding for new hires, serving as a responsive, customer-focused point of contact from offer through start date

• Coordinate pre-employment screening (background checks, drug screenings), ensuring compliance and a smooth candidate experience

• Ensure accurate, compliant I-9 completion and employment eligibility verification

• Process HRIS transactions for candidates and employees (e.g., offer letters, rescinds, start/end date changes), with timely stakeholder communication

• Support the setup and maintenance of contingent worker engagements, partnering with suppliers on SOW execution and rate changes

• Serve as a primary point of contact between CAI and suppliers, resolving worker-related issues through timely, effective communication

• Deliver on client-specific requirements with precision, care, and a strong service mindset

• Serve as subject matter expert on new hire processes and workflows, providing clear guidance to candidates and stakeholders

• Utilize the HRIS system (Workday) to execute onboarding and lifecycle processes efficiently, maintaining accurate documentation

• Partner with Compliance, HR Business Partners, Talent Acquisition, and other HCM teams to ensure a seamless candidate and employee experience

• Support immigration-related onboarding needs and act as a liaison to CAI's Immigration Specialist to help ensure accurate, timely processing and filings

• Maintain discretion and confidentiality when managing sensitive personal information

• Identify and resolve process gaps, driving innovative workflow improvements

• Participate in cross-functional process improvement initiatives in partnership with the business

• Support other HCM teams on special projects and strategic initiatives that advance organizational goals

Required:

• 3+ years of experience in an HR onboarding or human capital management support role

• Excellent interpersonal and organizational skills, with a strong customer-service orientation

• Excellent attention to detail, work prioritization skills, and accuracy with data entry

• Ability to think critically, solve problems, make decisions, and build trust across the organization

• Brings innovative ideas and creative thinking to problem-solving and enhancing processes

• Strong experience with MS Office Suite (Word, Excel, Outlook)

• Proven ability to communicate clearly and concisely, both in writing and verbally

Preferred:

• Bachelor's degree in Human Resources,…