Information Systems Technician
Job in
Pine Bluffs, Laramie County, Wyoming, 82082, USA
Listing for:
Duck River Electric Membership Corporation
Full Time
position
Listed on 2026-06-02
Job specializations:
Salary/Wage Range or Industry Benchmark: 45000 - 60000 USD Yearly
USD
45000.00
60000.00
YEAR
Job Description & How to Apply Below
Location: Pine BluffsPOSITION SUMMARY
The Information Systems Technician delivers frontline support for the Cooperative’s technology systems, including devices, infrastructure, and related services. This role resolves technical issues, supports system deployment and maintenance, and helps ensure reliable and secure technology operations.
ESSENTIAL DUTIES AND TASKS
Exude our core values:
Friendly, Innovative, Integrity, and Hardworking.Communicates High West Energy’s mission, goals, and strategies while serving the cooperative.Exhibits excellent customer service externally with members/customers and internally with High West Energy employees (cooperation, timely paperwork, etc.)Respond to service requests and incidents in a timely and professional manner.Assist users with basic application support, and system access issues.Configure, deploy, maintain, support, and replace desktop computers, laptops, and related peripherals.Install operating systems and software within the organization, using an approved software image and procedure.Perform workstation moves, additions, and changes as needed.Configure, deploy, and support hardware, software, cellular plans, and connectivity issues with organization-owned tablets.Coordinate and manage employee cellular service plans, upgrades, replacements, and carrier communications.Configure, deploy, monitor, support, and replace surveillance cameras and camera systems at all Cooperative facilities.Coordinate with vendors and internal stakeholders on camera installations, upgrades, and support needs.Track device assignments, replacements, and lifecycle status.Assist with equipment surplus, disposal, or reassignment following Cooperative policies.Set up, operate, and support audio and video equipment for meetings, including conference rooms, training sessions, virtual meetings, and organization events.Troubleshoot audio/visual issues before and during meetings to ensure reliable operation.Respond to internal support tickets promptly and communicate clearly regarding their status and resolution.Participate in cross?training with other Information Systems department employees to provide backup coverage and broaden technical knowledge.Follow documented procedures and contribute to keeping technical documentation up to date.Perform all other duties as assigned to support the effective operation of the Information Systems department and the Cooperative.WORKING/ENVIRONMENTAL CONDITIONS
Administrative Indoor Environment:
Employees perform tasks mainly while sitting or standing at a desk or table, but occasionally outdoors, covering the entire building and grounds.
Operational Outdoor Environment:
Employees perform both indoor and outdoor tasks. Indoors, work typically involves office tasks, such as sitting or standing at a desk or table. Outdoors, employees may face extreme weather conditions, noise exposure, vibrations, electrical shock risks, emergency climbing, and exposure to machinery and moving parts. This position requires operating a company passenger vehicle and maintaining a valid driver’s license.
To maintain a safe working environment, each High West Energy employee shall:
- Adhere to the High West Energy Safety Manual and abide by the rules adopted by the Cooperative and applicable governmental regulations.
- Attend and participate in High West Energy’s safety meetings as assigned.
- Comply with all National Electrical Safety Code (NESC), Occupational Safety and Health Administration (OSHA), Department of Transportation (Use the "Apply for this Job" box below). Public Service Commission (PSC), and Federal Motor Carrier Safety Administration (FMCSA) regulations.
- Take responsibility for their safe work practices and the safety of others.
PHYSICAL REQUIREMENTS (IF ANY)
Intermittent standing, stooping, bending, walking, and lifting. Ability to lift 50 pounds unassisted. Lifting objects over 50 pounds assisted may be required. Reasonable accommodations may be made to those who can perform the job’s essential duties, as defined under this description’s “Essential Duties and Tasks” section.
SPECIALIZED SKILLS, ABILITIES, AND KNOWLEDGE
- Successful performance on pre-employment tests may be required.
- The incumbent must pass required…
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