IT Infrastructure Manager in Cowley

We are seeking an experienced, hands‑on IT Infrastructure Manager to lead and develop our client's IT Services Infrastructure Team. This is a key leadership role responsible for ensuring the reliability, security, and performance of a large, multi‑site education provider's IT environment.

• Lead, mentor, and line‑manage the Infrastructure Team, driving high performance and professional growth.
• Oversee day‑to‑day operations across servers, networks, firewalls, telephony, cloud services, and backups.
• Shape and deliver the organisation's infrastructure architecture and long‑term technical strategy.
• Act as a senior escalation point for complex technical issues and major incidents.
• Ensure compliance with IT policies, Cyber Essentials, security standards, and best practice.
• Collaborate across IT Services to prioritise workloads, improve processes, and deliver innovative solutions.
• Lead the design, implementation, and documentation of new systems and infrastructure projects.
• Support disaster recovery planning and ensure robust resilience measures are in place.
• Stay ahead of emerging technologies and drive continuous improvement across systems and services.
• Travel between sites as required; must hold a full UK driving licence for at least 2 years with a maximum of six points.

• Strong experience in IT operations, infrastructure design, and project delivery.
• Expertise across Microsoft 365, Azure, Windows Server, networking, Microsoft technologies, Microsoft Endpoint Deployment Management technologies and security technologies.
• Ability to troubleshoot complex issues and communicate clearly with technical and non‑technical users.
• Experience managing teams, suppliers, and third‑party support partners.
• Knowledge of data protection, cyber security best practice, and ITIL principles.
• Experience in an education environment is an advantage but not essential.
• Excellent communication, leadership, and interpersonal skills.

The role comes with an excellent benefits package which includes a great holiday allowance, an exceptionally good pension, a massive range of retail discounts and ongoing professional development and training opportunities.

To be considered for this role you must have the right to work long‑term in the UK without company sponsorship, and you will live within a commutable distance of Exeter, Devon, or be in a position to relocate to the area.

No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.