Service Coordinator
Job in
Wyoming, Kent County, Michigan, 49519, USA
Listed on 2026-09-03
Listing for:
Express Employment Professionals
Full Time
position Listed on 2026-09-03
Job specializations:
-
Administrative/Clerical
Office Administrator/ Coordinator, Clerical, Admin Assistant, Business Administration -
Customer Service/HelpDesk
Office Administrator/ Coordinator, Clerical, Admin Assistant
Job Description & How to Apply Below
Service Coordinator
A local property management company is looking for an organized and customer-focused individual to join their team as a Service Coordinator. This position will work closely with residents and the maintenance team to coordinate service requests, schedule maintenance needs, and ensure residents receive timely follow-up. The Service Coordinator will also assist with purchasing and administrative support for the maintenance team.
Service Coordinator Responsibilities:- Taking calls from residents regarding maintenance and service needs
- Entering and documenting resident service requests
- Following up with residents on open service requests
- Coordinating and scheduling maintenance service requests
- Communicating updates and scheduling information to residents
- Working closely with the maintenance team to ensure service requests are addressed
- Entering and maintaining purchase orders
- Ordering maintenance supplies and materials as needed
- Maintaining accurate records related to service requests, purchasing, and maintenance needs
- Providing professional and helpful customer service to residents
- Assisting with additional resident relations and administrative needs as needed
Schedule & Pay:
- Monday - Friday 9am-5pm
- $19-$23/HR based on experience
Qualifications:
- Previous customer service, administrative, service coordination, or property management experience preferred
- Strong customer service and communication skills
- Comfortable handling a high volume of phone calls and resident requests
- Strong organizational skills and attention to detail
- Ability to manage multiple service requests and follow-up items at once
- Strong follow-through and ability to keep accurate documentation
- Experience with scheduling or coordinating service requests preferred
- Experience with purchase orders, ordering, or purchasing is a plus
- Comfortable working with computers and learning property management software
- Professionalism and empathy when communicating with residents
- Ability to work independently while also coordinating closely with a team
Location:
Grand Rapids, MI
Position Type:
Full-time, Evaluation Hire
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