Commercial Loan Processing Specialist

FDIC-Insured - Backed by the full faith and credit of the U.S. Government

Position: Commercial Loan Processing Specialist

Location: Wyoming, MI

Job : 302

# of Openings: 1

Job Title: Commercial Loan Processing Specialist

Department: NFGI Loan Processing

Reports To: Director of Loan Administration

FLSA Status: Non-exempt

The Commercial Loan Processing Specialist prepares documentation for all new, renewed, extended, and modified commercial loans. This role is responsible for the accurate production of loan documents through our documentation software and delivers a complete, compliant loan package to both the lender and the customer.

In addition, this role contributes with following written procedures and proactively identifying and resolving issues within the loan processing workflow. Research may be required, including collaboration with team members and management, to ensure the accuracy and integrity of loan-related matters.

The Commercial Loan Processing Specialist is also responsible for gathering documentation needed for audits related to this function and works closely with the Loan Processing Team to ensure that all loan files are complete, accurate, and audit‑ready.

• Follow all federal regulations and related internal procedures
• Maintain a working knowledge of the loan policy, including lending limits and approval requirements
• Participate in discussions with assigned lenders, loan assistants, and the loan review team to obtain and maintain current, accurate file information
• Maintain and scan all received information into Synergy
• Use department checklists to verify complete and accurate information for new and existing loans, coordinating with loan assistants, lenders, the loan review team, and third‑party vendors
• Process approved commercial loans using automated loan document preparation software
• Input data based on information received from the Loan Assistant and Loan Officer
• Collaborate with the Loan Assistant to resolve loan‑related issues and obtain documents needed to complete the documentation and/or booking process, including recording mortgages, UCC filings, title recordings, and other lien‑perfection items
• Obtain required approvals for outstanding or missing items in accordance with loan operations procedures
• Prepare documentation and support processes for SBA loans
• Work collaboratively with the review team to ensure accurate documentation
• Maintain review tracking reports
• Maintain clear communication with the loan processing group and all relevant parties involved in the loan
• Assist on projects through completion
• Perform other duties as assigned by management

• Strong proficiency with Microsoft Office applications including Word, Excel, Teams, and Outlook
• Excellent written and verbal communication skills
• Ability to consistently produce a high volume of work that is accurate, thorough, and well‑organized
• Work independently as well as collaboratively within a team environment, demonstrating sound judgment and effective decision‑making skills

A high school diploma or equivalent is required. Previous bank loan operations experience along with lending regulation and loan documentation knowledge is preferred.

All associates have a responsibility to understand the Bank’s BSA/AML Program, the procedures outlined in it, and to follow the Program and procedures in carrying out their duties. When an associate has supervisory responsibilities, he or she will make certain that his/her staff understand the responsibilities to comply with applicable regulatory issues and internal programs, policies and procedures. Any associate that fails to adhere to the BSA/AML Program or commits other violations of the Code of Conduct may be subject to disciplinary action up to and including termination.

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Initially in-office for…