Account Representative - Galloup
Job in
Wyoming, Kent County, Michigan, 49519, USA
Listed on 2026-08-22
Listing for:
The Kendall Group, Inc.
Full Time
position Listed on 2026-08-22
Job specializations:
-
Sales
Customer Success Management, Sales Representative, Business Development, Account Manager
Job Description & How to Apply Below
Why The Kendall Group?
Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you'll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! We're proud to say more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years.
At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'll work alongside incredible people who care about your success.
Role
Summary:
Reporting to the Business Development Sales Manager, the Account Representative is a key member of the Business Development team. This role is responsible for prospecting new accounts and growing existing customer accounts that are not actively managed. This is a proactive sales role requiring this person to cold call potential new customers and regularly contact existing customers through phone calls and other communication methods.
This will include engaging with the customer in a friendly and polite manner, assessing the customer’s needs, answering customer questions, and being knowledgeable of Kendall’s products and services.
Exciting work you will do:
The essential duties and responsibilities of the Account Representative position will consist of, but are not limited to, the following:
Reach out to potential customers and house accounts to sell Galloup products using various forms of communication, including phone calls, email, etc.
Close sales, provide exceptional customer service, and become an intricate component of our progressive team environment
Own and develop opportunities passed from marketing, outside sales, and national accounts
Increase orders by suggesting related items or alternate products, explaining features and benefits, and checking customer buying history
Manage estimation of quotes; answer questions about products, credit terms, warranties, and delivery expectations
Actively manage pricing for customers
Work cross-functionally with marketing and product expert teams to provide customers with relevant marketing material and support
Act as a liaison between various Kendall resources to ensure timely resolution of all account issues, including but not limited to project delays, warranty issues, and repair issues
Keep CRM system up to date with account, contact, and opportunity pipeline information
Respond to incoming calls, faxes, and email messages from internal and external customers promptly
Stay knowledgeable on current, new, and evolving product offerings
Maintain quality service by adhering to Kendall Group policies, procedures, and standards
Perform other duties as assigned
Competencies you possess:
Service Excellence Results, Action Oriented Accountability and Responsibility Understanding Others, Listening Problem Solving Teamwork and collaboration
Priority Setting
What you’ll need:
Work Experience:
3 years’ of sales, customer service or similar relevant business experience
Required
Education:
Bachelor’s degree or equivalent combination of skills and experience
Analytics/Computer
Skills:
Experience working with MS Office;
Ability to learn new software;
Ability to decide which products to focus on and how best to reach customers
Organization
Skills:
Highly organized and detail-oriented; ability to multi-task and shift priorities as needed; ability to work in fast-paced, continuously evolving environment
Cross-functional skills:
Ability to work well cross-functionally; provides excellent internal and external customer service
Communication
Skills:
Strong interpersonal communications, problem solving, organizational and written/verbal communication skills Physical, Mental and Visual
Skills:
The physical demands described here are…
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×