Admissions Bilingual; Spanish & English
Listed on 2026-07-18
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, Spanish Customer Service
Admissions Staff Bilingual (Spanish & English)
Mid Minnesota Entertainment is the team behind Minnesota favorites The Dead End Hayride, The Great Pumpkin Trail, and Pinehaven Farm. We create unforgettable seasonal experiences for hundreds of thousands of guests each year through immersive attractions, and a team that knows how to work hard and have fun doing it.
Position OverviewAs a bilingual admissions team member, you are the first point of contact for thousands of guests each night. Your role is to keep lines moving, solve problems quickly, and communicate clearly in both English and Spanish. This is a high-volume environment where speed, accuracy, and attitude matter.
Requirements- Must be fluent in both Spanish and English
- Must be 18 years or older
- Comfortable standing for up to 4 hours
- Reliable transportation to/from Wyoming, MN
- Available for evening and weekend shifts, including late nights
- Strong communication skills and confidence speaking with guests
- Positive attitude and ability to work as part of a team
- Able to work in a fast‑paced, high‑pressure environment
- Ability to stay organized and focused during peak crowds
- Capable of handling guest concerns professionally and efficiently
- Basic comfort with learning technology (ticket scanning, POS systems, etc.)
- Greet and assist guests in both English and Spanish
- Scan tickets and manage entry lines efficiently
- Answer guest questions about tickets, wait times, and attractions
- Troubleshoot ticketing issues quickly and professionally
- Communicate with team members and supervisors to keep operations smooth
- Maintain a clean, organized, and controlled admissions area
- Seasonal job runs from late September through early November
- Weekly hours range from 10 to 40, depending on availability and performance needs
- Shifts typically start between 5:30 PM – 6:30 PM, starting and ending times vary
- Free tickets to The Dead End Hayride, The Great Pumpkin Trail, and Pinehaven Farm
- Access to exclusive employee events
- Reward and recognition programs
- Fast‑paced environment where shifts go by quickly
This is not a sit‑around job. It’s fast, it’s busy, and it matters. If you can handle the pace and bring strong communication skills, you’ll be a key part of making the entire operation run smoothly.
The pay range for this role is: 14 – 18 USD per hour (Pinehaven Farm). Dual Event Staff (The Dead End Hayride / Great Pumpkin Trail / Pinehaven Farm)
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