Volunteer Operations Coordinator

The Volunteer Operations Coordinator supports a safe, organized, and positive in-house volunteer experience at Food Bank of Wyoming. This role prepares volunteer work areas, coordinates workflow, trains and supervises volunteers, and provides hands-on support during shifts. The Coordinator also partners with the Development team to align volunteer scheduling with operational needs and ensure meaningful volunteer engagement.

• Prepare and coordinate setup of the volunteer work areas and activities, including proper placement of food, boxes, and supplies
• Partner with the Development Team to align volunteer scheduling with productivity and quality goals
• Train volunteers for assigned tasks, Food Bank of Wyoming’s mission, and safe work practices
• Maintain warehouse according to Feeding America & Food Bank of Wyoming sanitation and packing standards
• Ensure proper handling of refrigerated, frozen, and dry food products and communicate safety standards to volunteers
• Maintain a neat, clean, and orderly warehouse environment, including daily housekeeping duties according to American Institute of Baking (AIB) standards
• Organize and clean the volunteer center at the end of each shift and the end of the workday

The Volunteer Operations Coordinator demonstrates the following core competencies in daily practice:

• Instills Trust
  : instills trust by communicating openly, following through on commitments, and fostering a respectful and dependable environment for volunteers, staff, and community partners.
• Collaborates
  : demonstrates collaboration by coordinating effectively with volunteers, staff, and external partners to support events, programs, and operational goals through teamwork and shared accountability.
• Customer-Centric Focus
  : demonstrates customer-centric focus by providing responsive support to volunteers and community members, ensuring positive experiences and meaningful engagement in organizational programs and services.
• Ensures Accountability
  :
  Holds self and others accountable to commitments, actions, and outcomes. Reinforces consistent, fair, and timely follow-through.

• High school diploma or equivalent required; or equivalent work-related experience
• Minimum 2 years’ experience working in a warehouse environment
• Must have a valid driver’s license
• Prior experience with safety program compliance preferred
• Experience with Microsoft Office suite including Word, Excel, and Outlook and warehouse management systems a plus
• Previous experience working in non-profits preferred

This is a non-exempt, full-time position working approximately 40 hours per week. Core hours are Monday through Friday, 7:00 AM to 4:30 PM. Based on special events and business needs, the schedule may vary and may include occasional evening and Saturday hours.

• Generous Paid Time Off
  :
  Flexible paid time off, including 10 paid holidays, sick leave, parental leave, and opportunities for paid volunteer time.
• Robust Retirement Plan
  : A 401(k)-retirement plan with a 4.5% employer match, plus additional matching based on tenure for a total potential match of up to 8.5%, to support your long-term financial security.
• Comprehensive Health Coverage
  :
  Competitive health, dental, vision, and life insurance plans to support your meet your and your family’s needs.
• Bilingual Incentive
  : A monthly incentive for certified bilingual staff, recognizing and rewarding your valuable language skills.

Food Bank of Wyoming is an Equal Opportunity Employer (EOE), M/F/D/V/SO.