Office Support Specialist II

General Description

The Wyoming Department of Transportation is seeking a candidate who provides administrative support for WYDOT's Traffic Program. This position is essential for the efficient operation of the Traffic Program, requiring a broad skill set encompassing administrative, financial, database management, and communication duties. The successful candidate will be an expert in departmental procedures and provide critical support to the State Traffic Engineer and program personnel.

Open Until Filled

Position Offers: $2,000 Hiring Bonus (eligibility details in Notes Section)

Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:

• Comprehensive health, dental, and vision insurance
• Paid vacation, sick leave, FMLA, and holidays
• Retirement – Pension and 457B plans that help you build a secure future
• Flexible schedules and work‑life balance options
• Meaningful work that makes a difference for Wyoming communities
• and MORE! Explore our Total Compensation Calculator

Human Resource Contact:  or amy.vigil1

• Provide reception and customer service, including answering phones, taking messages, and distributing mail.
• Maintain and order office supplies and manage vendor relations for office equipment (printers/copiers).
• Digitalize and organize a departmental filing system.
• Coordinate special meetings, training, conferences, and travel arrangements for all Traffic Program personnel.
• Maintain and update internal phone lists, personnel information, and contacts for the emergency action plan.
• Manage a digital file to track memos sent to programs and districts.

• Coordinate the annual inventory for the Traffic Program.
• Manage the monthly P‑card statement reconciliation, including coding invoices and submitting them for financial processing.
• Serve as a subject matter expert for budget viewing and e‑procurement systems.
• Order necessary supplies, furniture, and equipment following ERP purchasing procedures.
• Track office budget expenses.

• Manage and maintain the Speed Limit Database, ensuring accuracy and proper documentation of new and existing M‑10s.
• Review the Sign Database in Agile Assets against online viewing tools (Google Maps, Cyclomedia) to verify sign location and descriptions, and report discrepancies.
• Track vehicle mileage for servicing and updates.
• Serve as the lead contact for computer inventory and yearly A‑50s.
• Record and track Safety Meeting minutes and attendance in Velocity.
• Track the cost of Temporary Traffic Control on projects as a percentage of the project based on monthly bid lettings.
• Track billing and invoices for the SSS/LOGOs Program.

• Gather and organize information to prepare the Annual Report.
• Organize and type the Monthly Operations Report.
• Assist in drafting and distributing letters and memos for program personnel.
• Create and send out memos detailing changes or updates to program manuals or procedures as directed by the State Traffic Engineer.
• Maintain and update various webpages for the Traffic Program, ensuring manual links are current and accessible.

• Excellent customer service skills
• Excellent oral and written communication skills
• Experience with database management/learning management systems
• Knowledge of basic financial accounting and bookkeeping
• Office management skills, requiring organizational, time management, and project management duties

Minimum Qualifications: Associate's Degree (typically in Business)

0‑2 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist I

OR

2‑4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist I

None

• Typically, the employee may sit comfortably to perform the work; however, there may be some walking, standing, bending, carrying or moving light items, such as chairs via a chair mover or tables using the…