Summer Ticket Sales

Description:

Snow King Mountain Resort is the iconic Mountain Resort located in the heart of beautiful Jackson Hole, WY. As a dual seasonal facility, it is home to many summer and winter family friendly attractions. The resort now serves thousands of visitors as well as the local community. The Snow King Team is looking for people with a love for the outdoors, a desire to learn, and a commitment to excellent service.

Ticketing Agent

Job Description Ticket Sales Agents deliver product and mountain information with superior knowledge in a friendly environment while assuring our guests that we are there to assist them and enhance their experience. Full time and part time positions available.

Responsibilities (But not limited to)
Accurately and efficiently process lift access products while capturing guest data

Ask the guest for their data with every transaction

Ability to learn, understand and effectively communicate with the guest about multiple product types and can easily adapt to changing pricing and product offerings

Make suitable recommendations on products to meet the guests’ needs and the business objectives

Ability to handle high volumes of customer interaction while delivering exceptional service; internal & external

Creating a fun and professional work experience while communicating in a courteous and respectful manner

Professionally assist and follow through with resolution of guest complaints; handle concerns and suggestions

Perform daily sales and closing and be held responsible for your end of day point of sale audit

Work on a computer with a high degree of accuracy and efficient speed

Must be able to interact with guest and work on a computer at the same time Follow company/department policies and procedures

Participate in resort and departmental trainings and development courses

Willing to cross-train and work in all areas/locations of PSSMay assist with inside and outside guest services

Take initiative to perform duties which facilitate operations and maintain cleanliness of your work area while paying attention to detail

High School diploma or equivalent

Proficient in English language

Comfortable working in fast pace work environment

Willing to commit to a work schedule work schedule which includes working weekends and holidays.
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