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SaaS Customer Support Specialist — Product Expert
Job in
Wyoming, Hamilton County, Ohio, USA
Listed on 2026-07-24
Listing for:
Rippling
Full Time
position Listed on 2026-07-24
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Rippling is seeking a customer support specialist to help businesses navigate our HR, IT and finance platform across time zones. You will become a product expert, resolve issues end-to-end, and deliver clear, timely guidance to customers via email, chat, or video.
Ideal candidates have 1–4 years in US benefits customer support, a bachelor’s degree, strong problem-solving skills, and excellent written and verbal English.
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