Student Services Advisor

POSITION TITLE:

Student Services Advisor

PRIMARY

WORK LOCATION:

Santee Campus

CLOSING DATE:
Until filled
SUPERVISOR:
Dean of Enrollment Management

RATE OF PAY: $16-$18 per hour (non-exempt)

“The Nebraska Indian Community College provides quality higher education and lifelong educational opportunities for Umonhon (Omaha) Isanti (Santee Dakota) and all learners.” Nebraska Indian Community College is envisioned as a comprehensive Tribal College which values service through high-quality education. Institutional programs value and cultivate the creative and productive talents of learners, faculty, and staff, and seek ways to contribute to the self-sufficiency of the Nations served, the well-being of our communities, and the quality of life and development of its learners, faculty, and service areas.

• Manage a caseload of ~75 students, provide student admissions, academic and financial aid assistance, and other information about student life.
• Serve as a mentor/advisor to students, providing referral services for basic needs.
• Assist students in creating time management plans and developing effective study skills individually or in groups.
• Follow protocols for helping students with early alerts and documenting student contacts in case notes.
• Collect necessary documents from students and create & update student degree planning forms. Notify students/potential students of issues within their academic records, including transcripts and registration while monitoring academic degree progress.
• Prepare monthly reports for the supervisor.
• Meeting with the Dean of Enrollment Management to describe work, accomplishments and needs every 2 weeks. These conversations will include current projects, events, professional development, and activities that align with the college’s current Strategic Plan and SEM (Strategic Enrollment Management) plan.
• Assist Faculty Advisors, Faculty, and Staff in support of our students.
• Attend required/mandatory professional development and NICC activities which may be in the evenings or on the weekend.
• Attend required NICC trainings, all-staff meetings, student success team & administrative meetings, committee meetings as assigned, and attendance of other professional development as requested.
• Provide support for the campus student activities & the AIHEC student conference: assistance with reservations, travel arrangements, and chaperoning.
• Participate in marketing and recruitment events and occasionally assist with campus room setups and cleaning.
• Coordinate or perform duties associated with the day-to-day operation of the campus: answering phones, front-line work, collection of documents & data entry, assisting students with questions and needs, and opening/closing campus when necessary and assisting all other students during registration. Working evenings and some weekends will occur to cover campus or attend events, as necessary. Working 40 hours a week on campus is required of this position.

Recruitment (Fairs & Outreach) 5% (2 hours);
Advising/Registration/Student Support & Retention Activities 70% (28 hours);
Administrative/Document Collection/Data Entry/Degree Planning Forms/Notes 20% (7 hours);
Weekly Meetings/Trainings/Professional Development 5% (3 hours).

• A valid U.S. driver’s license & personal transportation
• At least one (1+) year(s) experience in advising college students from educationally disadvantaged backgrounds or related experience and/or training
• Must have excellent customer service and written/verbal communication skills
• Must be proficient in computer applications including Microsoft Office Suite
• Must have an understanding of Native American History and Cultures, such as, Umonhon & Isanti languages, histories, customs, and traditions
• Must have an associate's degree, bachelor's degree preferred, and ability to work independently and as part of a team
• Experience with the Financial Aid (FAFSA) process, college-level instruction, and Empower usage/training useful

• Communications and collaboration: Must collaborate with other administrators and support personnel,…