Communications Technician

Performs a variety of duties involved in the operation of the emergency services systems and various communication devices. Receives, disseminates and dispatches calls for emergency and non-emergency law enforcement, ambulance, fire, and other services. Works closely with other agencies and businesses throughout the county and state. Handles highly confidential materials. Performs the full range of duties as assigned, working independently, and exercising judgment and initiative.

Rotating 10-Hour Shifts (includes nights, weekends, and holidays).

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Receives calls for service from the public requesting ambulance, fire, law enforcement or other emergency and non-emergency services. Inputs, retrieves, and updates information in the Computer Aided Dispatch System (CAD). Determines location and priority of emergencies. Dispatches emergency units as necessary and in accordance with established procedures.
• Maintains contact with all units on assignment. Maintains status and location of responding personnel. Maintains computer log of radio and telephone communications.
• Utilizes communication equipment, National Crime Information Center Telecommunications Systems (NCIC), CAD equipment and emergency alert siren systems to coordinate emergency calls and relay information.
• Monitors and logs incoming alarms and dispatches responders. Provides dispatching services for a variety of agencies.
• Provides Emergency Medical Dispatch (EMD) services when appropriate and provides medical instructions to callers until deputy/ambulance/fire aid arrives.
• Performs a variety of record keeping, filing, indexing and other general clerical work. Maintains a variety of automated and manual logs, records and files relating to emergency services activities according to agency policy and state and federal statutes.
• Obtains and processes a variety of documents and information. Verifies entries for accuracy and compliance with dispatch protocol.
• Operates NCIC computer system to enter, modify, update, and retrieve data such as stolen and recovered property, driver license status, vehicle registration information and warrants on wanted persons.
• Coordinates with state and local emergency management agencies in cases of disasters or severe weather. Obtains and distributes information to the public and other agencies.
• Performs related duties as required.

• High school diploma (or GED equivalent)
• Must complete the Wyoming Law Enforcement Academy Public Safety Communications Officer Basic Training or an equivalent achievement.
• No experience required
• Any equivalent combination of training, education and experience that provides the required skills, knowledge, and abilities.

• Class C driver’s license
• Must obtain Wyoming P.O.S.T. Dispatcher Certification
• Must obtain NCIC Certification
• Must obtain Emergency Medical Dispatcher (EMD) Certification

• United States Citizen
• 18 Years Old or Older
• No Felony Convictions
• Good Moral Character
• Be free of any physical, emotional, or mental condition which might adversely affect the applicant's performance.

• Typing Test (45 WPM)
  • Typing Test Dates:
    In-Person Attendance Required
    • June 24, 2026 & June 25, 2026
• Oral Board Interview
• Test Genius
• Background Investigation
• Polygraph Examination
• Psychological Evaluation
• Medical/Physical Exam
• Drug Screening

• English grammar, spelling and punctuation
• Modern office procedures, methods, and computer equipment
• Communications equipment used in the area of emergency dispatch.
• Streets, businesses, boundaries, districts, and zones which represent geographical areas of responsibility within the County
• Computer aided dispatch and records software
• Policies and procedures of receiving, processing, and dispatching emergency calls
• Basic communications and radio broadcasting rules…