Assistant Director of Food & Beverage - Yellowstone National Park

Overview

Live. Work. Explore. as a part of our Food & Beverage team in Yellowstone National Park!

We operate 47 dining venues, including dining rooms, fast-casual, cafeterias, bars, employee facilities, delis and snack shops. It's high volume, fast-paced and fun! Almost half of the Yellowstone summer staff work for the Food and Beverage Operation! The Food and Beverage Department offers a fast-paced, guest-focused, and team-driven environment where excellence in service and hospitality is the standard. Our mission is to deliver memorable dining experiences through exceptional front-of-house leadership, guest engagement, and service execution, supported by high-quality food and beverage offerings.

Job Summary:

We are currently seeking an Assistant Director of Food and Beverage who is passionate about service leadership and committed to fostering an environment where both guests and team members thrive. This position requires a dynamic and passionate individual who aligns with our mission to create memorable dining experiences through high-quality, sustainable practices. The ideal candidate will be a dedicated steward of legendary hospitality, fostering an environment where both guests and team members thrive.

This role is primarily focused on front-of-house leadership, ensuring service standards, guest engagement, and operational consistency across all dining outlets.

Position Type:
Full-Time, Year-Round

Wage: $93,000

Schedule:

Typical schedule is 45+ hours, 5 days per week (will include weekends, evenings, and holidays)

Housing:
May not be included - most employees find housing in Gardiner, MT, Emigrant, MT or Livingston, MT

We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Yellowstone, and proud stewards of the park.

• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

• Medical, Dental, Vision
• Paid Time Off and Holidays
• Disability Insurance
• 401k with match
• Life and AD&D Insurance
• Employee Assistance Program
• Wellness Programs
• Learning and Development Programs

• Free Yellowstone and Grand Tetons National Park pass
• Free Employee Recreation Program (recreation centers, athletics, gear rentals, seminars, van trips, hiking, and more).
• Employee discounts at local gateway communities
• Access to maintained campgrounds and back country campsites inside and around the park
• Retail, Lodging and Travel Discounts
• Planned employee trips and activities
• $350 Referral Bonus Program
• The adventure of a lifetime!

• Inspire and lead Food and Beverage Management, ensuring a culture of excellence and continuous improvement.
• Work together with the Director of Food and Beverage and other stakeholders to identify, support, and develop Food and Beverage leadership teams.
• Foster an environment of mentorship and professional growth in alignment with our hospitality mission.
• Ensure outstanding dining experiences across all outlets, including full-service dining rooms, fast-casual locations, delis, and cafeterias.
• Oversee the setup and seasonal updates of the Table Management and Dinner Reservation system.
• Collaborate with the Food and Beverage Training Manager to implement comprehensive, front-of-house training programs that align with corporate initiatives and operational needs.
• Ensure front-of-the-house staffing structures, service flow, and operational readiness support efficient service delivery and a consistent, high-quality guest experience.
• Support managers in addressing real-time service challenges, guest recovery situations, and operational decision-making to ensure positive guest outcomes.
• Drive operational efficiency while maintaining high-quality service standards.
• Assist in the oversight of POS systems, payment processing procedures, and financial controls.
• Supervise the Manager of Food and Beverage Administrative Operations. Provide administrative oversight of the department, including capital planning, and project management.
• Collaborate with the Director of Food and Beverage and other key stakeholders to identify improvement opportunities and manage project timelines and budgets to ensure seamless execution of capital projects.
• Play a key role in facility remodels, technology upgrades, and operational enhancements to enhance efficiency and guest experience.
• Participate in the development of initiatives to enhance guest satisfaction, maintain the highest standards of service, and reinforce a culture of hospitality.
• Assist the Banquet Management team as needed to ensure seamless planning, execution and delivery of private functions and special events, with emphasis on front-of-the-house coordination and the guest experience.
• Champion sustainable dining practices and align operations with…