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Guest Experience Specialist — Front Desk & Membership
Job in
Wyoming, Hamilton County, Ohio, USA
Listed on 2026-08-17
Listing for:
Y-Axis
Full Time
position Listed on 2026-08-17
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Gravity Haus is seeking a Front Desk Specialist to be the heartbeat of guest and member experiences at our property. You will greet guests, manage check-ins/outs, reservations, and inquiries with warmth and precision, setting the tone for their stay.
You will coordinate with housekeeping and other teams to ensure rooms are guest-ready, resolve billing questions, and promote Gravity Haus memberships while fostering a welcoming, sustainable, outdoor-focused community.
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