Director of Operations - Togwotee Mountain Lodge

Job Description

Nestled high in the mountains, Togwotee Mountain Lodge has earned its reputation as the World's Premier Snowmobile destination. In the summer, Togwotee is the perfect place to be for exploring both Grand Teton and Yellowstone National Parks. We offer additional guiding opportunities in Jackson, WY for rafting and snowmobile guides. Togwotee offers something for everyone!

Togwotee Mountain Lodge is located in the Bridger-Teton National Forest – 16 miles from Grand Teton National Park and 47 miles from the South Gate of Yellowstone National Park, Wyoming. Sand Whitewater Rafting and Teton Tour Company are located in Jackson, WY.

The L2 Operations Manager II is responsible for ensuring the quality of Aramark’s products and services meet or exceed customer expectations. This opportunity will focus on developing team members, identifying ways to increase the quality of customer service, and implementing best practices across all levels.

• Maintain and follow all wage & hour compliance for local employees
• Conduct all required new hire paperwork and maintain employee files for employees on-site
• Coordinate payroll functions and check distribution.
• Assist leadership on special projects
• Develops and maintains client relationships to grow base business and improve retention of account base.
• Accountable for business reviews and key interactions with key clients within the local market.
• Reviews and analyzes business performance using plan data and recommends decisions/approaches to address key operational opportunities and levers, including route sales growth optimization, pricing actions, product inventory, waste reduction, and labor costs, which would positively impact the business.
• Responsible for recruiting, hiring, training, coaching, and counseling management staff and front-line personnel to provide ongoing support and development.
• Optimize core processes and positively influence client relationships and business opportunities.
• Owns and fosters effective communication at all levels of the organization.
• Ensures daily operations are maintained as scheduled.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

• At least five years’ experience in operations management in a related field
• Requires a bachelor's degree or equivalent experience
• High energy level that is communicated to the team and exhibits a proven track record for growing business.
• Outstanding interpersonal and communications skills (both verbal and written)
• Ability to lead in a diverse environment with a focus on client and guest service
• Candidates must be available to work nights, weekends, and holidays as needed.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.