Senior Supervisor, Inside Sales

A leading biopharmaceutical company dedicated to addressing patients’ needs worldwide. At Anda, a subsidiary of Teva Pharmaceutical Industries, you will be part of a high‑performing, inclusive team focused on supporting our customers and the patients they serve.

The position is responsible for managing, tracking and measuring business results driven by a dynamic team of Inside Sales Representatives. You will partner with Sales Managers to establish plans and strategies to expand the customer base, contribute to the development of training and educational programs for all sales reps, review and analyze operational data to project sales and profitability, and monitor customer preferences to determine the focus of sales efforts.

Performs both micro and macro level analysis to drive organizational growth. At the Inside Sales Representative level, evaluates individual book of business to identify trends, opportunities, and performance gaps; provides targeted coaching on healthy product mix and cross‑selling strategies. Delivers training on current and emerging technology platforms to ensure adoption and proficiency across the team. At the macro level, synthesizes data across regions and segments to inform strategic planning, operational improvements, and enterprise‑wide initiatives that support revenue growth and organizational objectives.

• Carries out supervisory responsibilities in accordance with the organization’s policies, procedures, state, federal and local laws.
• Assists in monitoring and revising strategies that will ensure the meeting of specific sales goals and revenue generation.
• Assists in monitoring sales performance through the analysis of sales reports.
• Identify training opportunities for low performing sales reps to ensure success and growth.
• Conducts regular meetings/reviews to ensure individual sales representatives’ performance is on target with set goals and standards.
• Work with management to develop incentive programs.
• Facilitates and makes tough decisions to address performance issues and makes changes needed to improve the level of talent and quality of the sales team.
• Motivates the sales reps to achieve and increase sales.
• Participates in sales forecasting and planning.
• Provides a high level of representative support to ensure that there is a balance between the Inside Sales Representative and the Company's goals.
• Provides leadership, representing an interface between the sales representative and the company's internal support departments.
• Provides product or service information, handles customer complaints, and negotiates reasonable solutions to issues.
• Stays abreast of new products, services and other general information of interest to provide accurate communication to customers, sales reps, and various other departments.
• Utilizes Salesforce and Tableau for customer retention calls and internal marketing communication.
• Assists in the recruiting and selecting process of Sales Reps, conducts performance evaluations.
• Engages in strategic planning, developing and budgeting for sales related events.
• Conduct one‑on‑one reviews with sales reps to understand development needs and to provide insight for the improvement of sales and activity performance.

Any equivalent combination of education, training, and/or experience that fulfills the requirements of the position will be considered.

• Bachelor’s Degree in a related field from an accredited college or university required; MBA preferred.
• People Leadership Experience — Minimum of three (3) years leading people OR
• Pharmaceutical Sales Experience — Minimum of five (5) years with progressively responsible performance.

• Effective Communication — Communicates clearly and concisely in verbal and written formats; able to articulate complex medical terminology to customers, healthcare professionals, and sales representatives.
• Collaboration & Relationship Building — Establishes and maintains cooperative working relationships with internal teams, sales representatives, supervisors, and customers.
• Leadership & Supervision — Supervises, coordinates,…