Associate, Compliance & QA; Technology

WCG delivers transformational solutions that accelerate clinical research and advance human health. We serve the experts, innovators, and pathfinders on the front lines of science and medicine—empowering them to develop breakthrough therapies while ensuring the risks of progress never outweigh the value of human life. Together, we stimulate growth, maximize efficiency, and shape the future of clinical trials.

At WCG, we invest in our people because you are the driving force behind our mission. When you grow, our impact grows. When you thrive, research accelerates. We empower you to build a meaningful career while advancing the work that improves lives.

What we offer:

• Comprehensive health and financial protection – Medical, dental, vision, life and disability insurance, 401(k) with company match, and flexible spending accounts

• Resources that support your whole life – Employee assistance programs and work/life balance tools

• Investment in your growth – Referral bonuses, tuition reimbursement, on-the-job training, certification assistance, and continuing education support

• Time to recharge – Paid holidays, vacation, and sick time

• Pathways forward – Career development opportunities across One WCG

We practice transparency in everything we do, including compensation. The salary range for this position reflects our commitment to fair, competitive pay based on your qualifications, experience, skills, education, and location. Together, we'll find the right fit for your expertise and our shared mission.

The Associate, Compliance & QA (Technology) is responsible for assisting and supporting the maintenance of compliance standards and measures across WCG Technology Solutions organizations (Infrastructure, Information Technology, Software Development and Engineering, etc.) and ensuring such standards comply with regulatory requirements and best practice. This position is responsible for working alongside WCG Technical Solutions staff to achieve corporate and departmental compliance goals and ensure compliance with WCG’s Quality Management System and technology processes.

• Engages in the continued development, maintenance, and enforcement of the WCG Quality Management System and quality department standards.

• Supports efforts regarding the maintenance of WCG quality goals, objectives, and process improvements.

• Educates WCG staff on WCG quality department standards and best practices.

• Engages with WCG staff to author and revise internal technology standards (i.e. IT and/or Software Development Policies, SOPs, et al).

• Supports the development, validation, implementation, and change management of systems to ensure same is performed in line with regulatory agency regulations and guidance, including but not limited to, GxP, 21 CFR Part 11/Annex 11, GDPR, and HIPAA. This would include the development and review of Validation deliverables related to the implementation, and/or development, of WCG systems.

• Supports the investigation of Quality Events/Corrective Actions Preventative Actions (CAPA), deviations, and notes to file (NTF). Executes assigned compliance tasks in adherence of defined timelines.

• Conducts internal audits to ensure internal standards and staff performance are compliant with applicable WCG process, regulatory agency regulation, and guidance.

• Conducts external vendor qualification audits to ensure that vendor standards and performance are compliant with applicable WCG process, regulatory agency regulation, and guidance.

• Supports external audits including audit preparation activities, review of audit report, and executing finding resolution.

• Maintains current knowledge with respect to quality legislation and regulatory compliance best practice.

• Othe…