Counter Manager -Guernsey

Overview

Benefit is Glowing… We Mean Growing… and we are currently searching for a Full‑time Counter Manager to make real connections in Creaseys Guernsey. As a Counter Manager, you'll be instrumental in achieving sales targets and creating exceptional customer experiences.

• Sales Management:
  Lead and motivate Brow and Beauty Experts to hit and exceed sales goals, ensuring high service standards.
• Brow Services & Revenue Generation:
  Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction and increase service revenue.
• Target‑Driven Sales:
  Personally connect with customers, demonstrate products, and consistently achieve individual sales targets, contributing to overall counter goals.
• Teamwork and Motivation:
  Conduct engaging daily team meetings, promote open communication, and recognize achievements to keep the team focused on individual and counter targets.
• Business Growth:
  Develop innovative in‑store and external events through strategic linkups, collaborations, product launches, and charity initiatives to boost sales and brand awareness.
• Stock Optimization:
  Keep the counter fully stocked, monitor inventory, and report concerns to the Area Manager to minimize lost sales opportunities.
• Communication Leadership:
  Serve as key communicator between store/department managers and area managers, ensuring smooth information flow.
• Efficient Administration:
  Oversee daily, weekly, monthly, and annual administrative tasks to support smooth store operations.
• Staff Scheduling Excellence:
  Create fair monthly staff rotas that optimize coverage and support sales goals.
• Brand Presentation:
  Maintain exceptional hygiene and housekeeping standards for the counter and displays.

• Dynamic, enthusiastic, and sales‑driven.
• Passion for make‑up and retail with a focus on achieving sales targets.
• Result‑oriented, enjoy challenges, and exceed sales expectations.
• Desire to provide a unique customer experience that drives loyalty and repeat business.
• Flexible availability including weekends, late nights, bank holidays, and holiday periods.
• Minimum 2–4 years of prior customer service experience in a retail or hospitality environment.
• Minimum 6 months of management experience.

• Product Discount.
• Staff Sale.
• New Launch Gratis.
• Annual Leave.
• Full Training provided.
• Refer a friend scheme.
• Competitive Commission Scheme.

Bold Brows and even Bolder Opportunities as a Counter Manager! The brand behind Benetint, The POREfessional, BADgal BANG!, and many other eyebrow products.

At Benefit, we are all about feeling good, and nothing feels as good as belonging.