Retail Stylist and Operations Coordinator

Description

Who We Are

At Brush Creek Ranch, we are more than just a destination; we are an experience. Nestled in the stunning landscapes of Wyoming, we offer luxury adventure in the great outdoors. Working at Brush Creek Ranch means joining a team dedicated to creating unforgettable experiences for our guests. With a commitment to hospitality and service excellence, we foster an environment where you can thrive, grow, and bring your best self to work every day.

• Create memorable, one-on-one experiences for guests by getting to know their style, interests, and needs and helping them discover products that feel uniquely theirs.
• Bring a personal-shopping mindset to every interaction, offering thoughtful styling advice, product recommendations, and a genuine connection to the Brush Creek brand.
• Welcome guests into the Mercantile with energy and confidence, creating a warm, elevated experience from the moment they walk through the door.
• Share your knowledge and enthusiasm for our products, helping guests find the perfect piece, gift, or keepsake while naturally driving retail sales.
• Keep the retail experience running seamlessly, from maintaining an inviting sales floor to processing transactions accurately through our Point-of-Sale system.
• Build relationships with guests that extend beyond a single purchase, creating the kind of experience that keeps them coming back to Brush Creek.
• Keep the operation moving behind the scenes, managing orders from fulfillment through shipping while ensuring every package is accurate, polished, and on time.
• Receive, organize, track, and protect inventory using our inventory management systems, making sure product is where it needs to be when it needs to be there.
• Bring a sharp eye for presentation and detail to both the sales floor and fulfillment operation, ensuring the Brush Creek standard is reflected in everything you touch.
• Partner with Fed Ex Express and other shipping carriers to keep shipments moving efficiently and identify opportunities to improve rates, service, and pickup schedules.
• Be the person who jumps in when something needs to get done, troubleshooting challenges, supporting the team, and keeping the day moving with a positive, can-do attitude.
• Deliver the kind of service that feels effortless—anticipating needs, exceeding expectations, and making every guest feel genuinely taken care of.

• A natural sense of style and a genuine interest in fashion, Western lifestyle, retail, or creating great looks and experiences for people.
• A people-first personality—you’re energized by conversation, connection, and helping someone find exactly what they’re looking for.
• A strong eye for detail and presentation, with pride in creating beautiful, organized spaces and polished guest experiences.
• A sales-minded approach that feels authentic; you know how to make recommendations without making a guest feel “sold to.”
• 2+ years of fulfillment, retail, hospitality, or customer-facing experience, with an ability to thrive in a fast-moving environment.
• An entrepreneurial, roll-up-your-sleeves attitude and a willingness to jump between styling a guest, packing an order, receiving inventory, or solving whatever comes up next.
• Strong communication and collaboration skills, with the ability to work across retail, operations, marketing, IT, finance, and other teams.
• The ability to lift and carry up to 50 pounds, stay active and on your feet throughout the day, and work outdoors as needed.
• Flexibility to work days, early mornings, evenings, weekends, and some holidays as the needs of a luxury ranch retail operation require
• Curiosity, confidence, and initiative—you see an opportunity, make a recommendation, and take action rather than waiting to be asked.
• Good…