Combination Technician

Location: Sundance

JOB SUMMARY:

Under the oversight of the Plant Supervisor, the Combination Services Technician performs functions that align with the Data Services Tech. This includes installation and maintenance of telecommunications services, cabling, customer premise equipment (CPE), field equipment and terminals. Responsibilities extend to troubleshooting, isolating, and performing the necessary repairs on defective equipment in the network. Perform installation and assist with maintenance functions. Information Technology (IT) services, battery testing, carrier systems, and assisting with non-regulated equipment.

Responsible for locating underground cable plants and utilities in a timely manner. Coordinates with other departments on service installations and updates changes for company records (billing, facility, etc.). Documenting and completing project related forms on all installations and repair services rendered. Monitors alarm systems to maintain equipment, and communicate updates, changes or problems to key contacts and impacted customers. This role participates in a scheduled on-call rotation / emergency response during evenings and weekend hours.

Remaining in the coverage area and being available to respond and perform work outside of normal business hours is required while on call. Work-related travel is expected in this position as necessary.

Differentiated from the Data Service Technician role, the Combination Services Technician provisions equipment for service orders and troubleshoots subscriber systems. Performing advanced troubleshooting and administering repairs on a variety of components (switching / transmission / alarm network equipment, wireless systems, standby generators, fiber equipment, voice frequency repeaters, loop extenders, and cable loading systems). This role also coordinates the servicing of remote building repairs (electrical, plumbing, HVAC, and building/site maintenance services).

ESSENTIAL DUTIES, RESPONSIBILITIES AND EXPECTATIONS:

• Install and Transfer Services:
• Performs installation of new services for voice, data, special circuits, ethernet, as well as other non-regulated services Range offers.
• Review staking sheets or maps to install services designed by Network Engineer.
• Perform work with the appropriate tools / hardware to meet applicable codes and safety requirements.
• Installation and maintenance:
• Services:
  Voice, broadband, special circuits, ethernet, and other customer premise services provided by Range.
• Cabling:
  Install, repair and maintain copper or fiber cables in an aerial or buried application and terminate cables using industry standards.
• Install subscriber carrier systems, including digital, analog, and next generation carrier systems.
• Ability to work aloft.
• Network interface devices.
• Install DC power plant and associate cabling systems.
• Install batteries and/or battery banks in data centers, communications huts and remote cabinets.
• Network devices:
  Modems, routers, and wireless devices.
• May be asked to assist Managed Services with site surveys, installation, and trouble repairs.
• Repair and Maintain equipment:
• Perform repairs on defective buried cables and may excavate existing copper or fiber cables, as required, to repair damaged or aging facilities. Assigned to locate / mark telecommunication facilities in the area and set up safety precautions in preparation for digging.
• Perform repairs on aerial cable with the use of ladders or bucket trucks and set up safety precautions as needed.
• Coordinate with other technical personnel to diagnose or identify and locate defective equipment. Must be able to read and interpret cable schematics. Required to make repairs or work with other personnel to ensure repairs have been made and network stability is restored.
• Perform repairs in access /transport carrier systems and other department related equipment utilizing specialized test equipment.
• Utilize copper and fiber testing equipment to analyze and identify areas needing upgrades or repairs.
• Battery testing and maintenance in data centers, communication shelters and remote carrier systems
• Perform basic building maintenance and repairs to include HVAC systems and generators.…