Senior Technical Service Manager - Elevate
Job in
Wyomissing, Berks County, Pennsylvania, USA
Listed on 2026-07-20
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-20
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Jobtailor is seeking a seasoned technical services leader to own SLA performance across multi-channel support. You will drive staffing, queue health, and workload balance while directing Tier II/III processes and providing leadership-facing insights.
Responsibilities include escalation management, cross-functional collaboration, and ongoing training to elevate support for luxury hardware solutions in complex applications.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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