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Luxury Hardware Tech Service Lead — Ops & Escalations
Job in
Wyomissing, Berks County, Pennsylvania, USA
Listed on 2026-07-23
Listing for:
ASSA ABLOY Global Solutions
Full Time
position Listed on 2026-07-23
Job specializations:
-
IT/Tech
Hardware Engineer
Job Description & How to Apply Below
ASSA ABLOY Global Solutions seeks a Technical Service Manager to lead high‑touch, expert technical support for premium hardware. You will own SLAs across channels, manage escalations, and partner with Engineering, Product, Sales, Quality, and Marketing to drive product improvements and successful launches.
You will mentor Tier II/III teams, develop training, and analyze trends to improve customer satisfaction and operational excellence in a luxury hardware environment.
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