Supervisor - Central Gas Control

A subsidiary of UGI Corporation, UGI Energy Services supplies and markets natural gas, liquid fuels, renewable natural gas, and electricity to 42,000 customer locations across the Mid-Atlantic and Northeastern US. We are a supplier, marketer, and midstream services provider - one backed by 135 years of natural gas experience, plus our own expanding energy infrastructure. Along with buying and selling energy commodities at the wholesale level, UGIES owns and operates key midstream natural gas assets.

We offer comprehensive benefits, some of which are:

Paid Vacation time starts with 3 weeks off

9 Paid Holidays

Medical plan, prescription, dental, vision, life insurance

401(k) matched savings plan

Tuition Reimbursement

Central Gas Control is seeking an experienced, people-first leader to supervise the team of Gas Controllers responsible for the safe, reliable, and efficient operation of the UGI Utilities and UGI Energy Services natural gas systems. Operating on a 24 x 7 x 365 basis, our control room monitors and controls key facilities through SCADA, responds to system alarms, and executes daily and seasonal supply plans.

The Supervisor leads and develops the controller team, keeps the control room compliant and audit-ready, and drives continuous improvement in how we monitor systems and respond to changing conditions. We are looking for someone who leads by coaching, is curious about better ways of working, and is comfortable experimenting, measuring results, and learning alongside the team.

• Lead and supervise the Gas Controller team across all shifts, providing daily direction, shift coverage, and clear turnover discipline.
• Hold controllers accountable for performance and ensure consistent, standardized cause-and-effect response to system conditions and alarms across every shift.
• Serve as the on-site control‑room lead during peak‑demand events and abnormal operating conditions, directing coordinated response across the controller team, Supply, Midstream, and interstate pipeline partners.
• Foster a collaborative control‑room culture where controllers are supported, developed, and encouraged to raise ideas and concerns.

• Own the controller training pipeline, guiding trainees through the structured Operator Qualification (OQ) curriculum to full qualification.
• Maintain the OQ and fatigue‑management programs and keep training materials current as systems and procedures evolve.
• Coach controllers as an ongoing process of practice, feedback, and improvement — building skill and confidence over time rather than treating qualification as a one‑time event.

• Drive continuous improvement of control‑room processes to strengthen operational efficiency and system reliability.
• Identify opportunities, test changes in a controlled and safe manner, measure the results, and adopt better methods — for example in alarm response, operating procedures, logging, and monitoring workflows.
• Use operational data and internally built tools to track performance and surface where the control room can improve.

• Maintain full adherence to PHMSA Control Room Management (CRM) requirements in daily operations.
• Keep alarm, emergency, and operating procedures current, and enforce documented protocols across the team.
• Serve as the control‑room point of accountability for PA PUC, FERC, and PHMSA audits and reviews.

• Represent Central Gas Control in cross‑departmental meetings and projects.
• Act as the control room's point of contact for Engineering, Measurement & Regulation, Telemetry, Supply, IT/SCADA, and interstate pipeline partners.
• Lead or represent CGC on initiatives that affect control‑room operations, tools, and staffing.

• Proven ability to lead, coach, and hold a team accountable across multiple shifts.
• A continuous‑improvement mindset — comfort identifying problems, testing changes, learning from results, and adopting better methods rather than defaulting to "how it's always been done."
• Willingness to learn from the team…