Sales Consultant

Job Summary

Sell Luxury. Live Modern. Earn Without Limits. Now Hiring:
Sales Consultant – La-Z-Boy Furniture Galleries.

Location:

Wyomissing, PA. Compensation:
Base + Unlimited Commission. La-Z-Boy isn’t just comfort anymore - it’s modern, elevated, and unmistakably stylish. We’ve redefined the way people see furniture, and now we’re looking for someone who can match that energy on the sales floor. This is your chance to turn your natural charm, eye for design, and competitive drive into real results - and real income.

• Guiding high-end clients through a premium sales experience.
• Creating inspired spaces with world-class furniture and décor.
• Curating luxury looks while earning commissions with no ceiling.

• Unlimited earnings – top performers take home $45K-50K+ annually.
• A sleek, modern showroom that feels more like a gallery than a store.
• Ongoing training in luxury sales, interior trends, and design consultation.
• Exclusive employee discounts so your own space turns heads.
• A brand that sells itself - and a team that celebrates success.

• Polished, persuasive, and endlessly ambitious.
• Passionate about modern aesthetics and premium materials.
• Obsessed with detail, service, and delivering the wow factor.
• Experienced in sales or retail (luxury experience = a major plus).

• Health Insurance through Blue Cross/Blue Shield
• Optum for Prescriptions In-Network
• Dental and Vision Insurance
• Paid Vacation
• 401k with match
• Disability Insurance
• Life Insurance and AD&D
• Paid Bonding Leave
• Paid Training
• Health Savings Account - Contributions go in tax-free, grow tax-free and are withdrawn tax-free
• Tuition Reimbursement (may receive up to $5,250 per calendar year)
• Employee Assistance Program (Free to all employees!)
  • Counseling sessions
  • Financial and legal resources

KEY RESPONSIBILITIES (other duties as assigned):

Drives Sales

Contribute to store sales goals by selling furniture, accessories and services offered by La-Z-Boy

Promote the Design program & assist the Designer to achieve established Design program sales goals

Consistently execute the La-Z-Boy selling process and strive to provide a favourable experience to all customers.

Develop and utilize sales skills and principals including approach, rapport building, needs discovery, customised portfolio presentations, answering objections, closing, follow-up, after sale service and continuing contact with all previous and potential customers

Maximise store promotions, marketing initiatives, and grassroots programs

Maintain strong knowledge of the features and benefits of existing and new product lines

Design Program Schedule professional home consultations to present customised room designs, including sample fabrics, furniture, tables and accessory recommendations as well as the benefits of a professional installation service.

Execute and champion the Design process following the established company guidelines

Responsible for supporting design related functions in the store

Provide the highest level of customer service to all current and future customers

Ensure that each La-Z-Boy customer has an informative and positive experience by using good customer service skills and knowledge of products, while following the company selling process

Effectively use Podium to ensure customer satisfaction and future follow-up

Make sound business decisions to deliver customer satisfaction and promote team environment

Provide support by being responsive to incoming phone calls and emails

Assist in handling customer issues and/or complaints. Provide appropriate solutions and alternatives to the customer to achieve a satisfied experience

Maintain a positive working relationship with all store employees

Assist to train, coach and develop new peers on La-Z-Boy product knowledge and selling process/skills to achieve store sales goals

Help promote and champion a culture of sales and service

Assist with maintenance of the overall visual appearance of store, this includes but is not limited to maintaining floor and/or showroom displays, tagging products and accessories, maintaining accessory catalogs and design centre fabrics,…