Quality manager

Shift 1 (United States of America)

Essential Duties and Responsibilities include the following:

Direct the planning, implementation and maintenance of an effective quality assurance organization and quality system for processing information and materials into finished products, which could include, but is not limited to collecting, compiling, analyzing, and reporting quality data Collaborate with the quality team within Coperion Germany to ensure the Coperion Quality System has global alignment on its policies, processes, documentation, and reporting

Maintain the documentation required for the ISO certification and coordinate audits with ISO auditor

Manage Coperion’s compliance with ISO standards

Develop, execute, and maintain strategies to improve equipment performance and reliability, minimize quality costs and increase customer satisfaction

Develop the system to ensure quality practices and standards are incorporated into manufacturing and engineering processes, and that quality standards are effectively established , documented, and implemented

Design the system to properly coordinate and conduct process audits to ensure compliance to and effectiveness of standards

Develop and coordinate the implementation of quality plans, audit sheets, standards and procedures required to support sales, engineering, purchasing and production processes

Development, implementation and audit the training provided to associates in the proper use of the non-conformance reporting system

Analyze the non-conformance tracking system for effectiveness and to identify training needs and facilitate the use of non-conformance data into departmental and company quality metrics

Drive the organization’s problem solving activities related to lean initiatives, which includes the identification of root-causes and coordination of both immediate resolutions and permanent countermeasures; recommend procedures, inspections, tests, and audits that improve the quality function of the organization; learn, understand, communicate, and implement lean systems consistent with company policy

Drive the timely and cost-effective resolution of customer problems by coordinating the technical analysis of product failures and returned goods with appropriate resources from engineering, manufacturing, suppliers, subcontractors, and independent consultants.

Define and implement quality activities to ensure that goals are clearly defined, responsibilities are clearly communicated, and appropriate training is provided . Audit activities to verify that implementation is effective and to identify the need for changes

Identify opportunities and implement plans to enhance the overall profitability of the Company.

Actively support organizational health and excellence through leading projects and initiatives identified during the SDP process

Design and coordinate together with Purchasing Leadership Coperion’s Supplier-Quality-Management in order to continuously improve supplier quality and on-time-delivery

Supervisory Responsibilities :

Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Skills/Experience :7-10 years relevant experience

Proficient in ISO 9001

Intermediate Excel & Microsoft Office Ability to make decisions in a fast-paced environment

Education :

Bachelor’s degree in from a college or university in operations management or business preferred

Travel :5%

Who we are:

Coperion (  ) is a global industry and technology leader in process technology serving a variety of end markets, including plastics, plastics recycling, food, pet food, pharmaceuticals, cosmetics, chemical, battery, and mineral industries. Every day, our teams of experts create individual, high-quality process technologies and systems optimized for the best end products, highest efficiency, and sustainability. Coperion is a business unit of Hillenbrand.

Hillenbrand (  ) is a global industrial company that provides highly engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the…